Morley Β· 4 days ago
Vehicle Buyback Coordinator (Saginaw, MI)
Morley is a company dedicated to delivering extraordinary experiences. They are seeking a Vehicle Buyback Coordinator to facilitate the vehicle buyback process for auto manufacturers, managing paperwork and coordinating with auto dealers and auction houses.
ConsultingData Collection and LabelingMarketing
Responsibilities
Call dealerships and auction houses to coordinate the auction process
Arrange transportation to auction
Create and send auction packets
Audit disclosure paperwork to ensure compliance with lemon laws
Identify, research and resolve problems with documentation
File and organize incoming documents
Ensure accuracy within printed and digital files
Manage the hold title process
Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Qualification
Required
Good communication, organizational and problem-solving skills
Strong attention to detail
A positive, self-starter attitude
Works well with a team
Proficiency in typing and Microsoft Office programs
Able to learn new computer programs as necessary
Able to work on site at our office in Saginaw, Michigan, daily
High school diploma or equivalent
One or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
Able to work 8 a.m. - 5 p.m. Eastern time Monday to Friday (no nights or weekends!)
Must be able to stick to the schedule reliably
Preferred
One or more years of experience in administrative roles (Banking, mortgages or collections is helpful!)
College degree in a relevant field
Benefits
Medical and prescription coverage, including free annual physicals
Dental and vision insurance
Paid time off
Associate wellness program with rewards for annual checkups
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
401(k) with match
Flexible spending account (FSA)
Life insurance
Company-paid short- and long-term disability insurance
24/7 online access to doctors through Teladoc
24/7 nurse help desk
Patient advocacy with free 24/7 support for benefit questions and claims
Guidance for family, financial and estate planning (including wills)
Company
Morley
π’ππΏ π°πΉπΆπ²π»ππ We serve four demanding markets: - Global / Fortune 500 companies seeking customer service delivery for contact centers and processing centers - Global / Fortune 500 companies seeking meeting, incentive and special events management - Global / Fortune 500 companies seeking trade show booth fabrication (custom or modular) and trade show schedule management (installation, dismantling and storage) - Museums, schools, libraries and other institutions seeking custom built exhibit installations.