FYZICAL Therapy & Balance Centers ยท 1 month ago
Client Care Specialist/Office Manager Job
St. Petersburg, FL
Full-time
Onsite
New Grad, Entry LevelFYZICAL Therapy & Balance Centers is the leading physical therapy company in the country, seeking a Client Care Specialist to enhance patient interactions. This role is critical for managing patient inquiries, scheduling, and ensuring effective communication within the team and with patients.
Health Wellness & Fitness
Responsibilities
MUST have EMR and/or clinical billing experience. ONLY previous experience will be considered
Manage telephone inquiries, act as a patient liaison, provide information to potential or current patients
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Collect new patient intake information; track all clinic referrals
Work closely with billing company to ensure proper reimbursement
Serve as a physician and billing liaison
Verify Insurance and track insurance-covered visits; take copayments
Communicate with the owner, office manager, and clinicians daily
Qualification
Required
MUST have EMR and/or clinical billing experience. ONLY previous experience will be considered
Previous EMR management, billing and insurance experience, and knowledge of physical therapy operations
Must be task oriented and work independently
Posses strong personality traits including: empathy, maturity, honesty, trustworthiness and more!
Valid driver's license and reliable transportation
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
Excellent at handling details, communicating and multitasking
Great demeanor, strong integrity and compassion
Benefits
Advancement opportunities
State-of-the-art technology
Unparalleled continuing education opportunities
Company
FYZICAL Therapy & Balance Centers
At FYZICAL Therapy & Balance Centers, we focus on improving your quality of life by using a whole-body approach to connect your diagnosis with a customized plan of care.
Founded in 2012
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brian Belmont
CEO
Danny Kasprowicz, PT, DPT
CEO/Doctor of Physical Therapy
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