Keeper Security, Inc. · 5 days ago
Senior Director of Technical Operations
Keeper Security, Inc. is a leading cybersecurity company transforming security for organizations globally. The Senior Director of Technical Operations will provide executive leadership across the Security Operations Center and Network Operations Center, ensuring operational readiness and strategic alignment.
Cloud SecurityCyber SecurityIdentity ManagementSecuritySoftware
Responsibilities
Define and execute a unified strategy integrating infrastructure reliability, network operations, and security response
Provide senior leadership and alignment across SOC and NOC management teams
Ensure 24/7 operational readiness, coverage, and coordinated incident response
Establish integrated incident response frameworks, playbooks, and escalation models across SOC and NOC
Partner closely with Engineering, Security, IT, and Compliance leadership to ensure operational excellence
Drive capacity planning, resilience engineering, automation, and continuous improvement initiatives
Oversee vulnerability remediation, patching coordination, and operational security readiness
Ensure operational preparedness for audits, compliance reviews, and business continuity planning
Define and monitor KPIs for availability, security posture, incident resolution, and operational efficiency
Lead executive-level incident response, post-incident reviews, and accountability processes
Communicate operational risk, status, and priorities clearly to executive stakeholders
Qualification
Required
10+ years of experience in technical operations, infrastructure operations, or security operations leadership
5+ years leading SOC and/or NOC organizations in a 24/7, high-availability SaaS or enterprise environment
Strong experience operating cloud-based platforms (AWS, Azure, GCP) in regulated or security-sensitive environments
Deep understanding of incident response, observability, and modern operations tooling
Familiarity with SIEM, SOAR, EDR, and network monitoring technologies
Proven ability to lead large, cross-functional teams through complex operational challenges
Strong executive communication skills and sound judgment in high-pressure situations
Bachelor's degree in Computer Science, Engineering, or a related technical field
Preferred
Experience balancing reliability objectives with minimizing attack surface
Track record of driving automation and operational maturity at scale
Ability to clearly communicate technical risk and operational posture to executive leadership
Background in regulated environments (FedRAMP, SOC 2, ISO 27001)
Benefits
Medical, Dental & Vision (inclusive of domestic partnerships)
Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
Voluntary Short/Long Term Disability Insurance
401K (Roth/Traditional)
A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Above market annual bonuses
Company
Keeper Security, Inc.
Keeper Security is transforming cybersecurity for millions of individuals and thousands of organizations globally.
H1B Sponsorship
Keeper Security, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$60.25MKey Investors
Summit PartnersInsight Partners
2023-05-09Private Equity
2020-08-13Private Equity· $60M
2011-01-01Seed· $0.25M
Recent News
2025-12-25
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