Grainger · 19 hours ago
Sr Product Manager
Lake Forest, IL
Full-time
Hybrid
Mid, Senior Level
$122K/yr - $202K/yr
7+ years expGrainger is a leading broad line distributor serving over 4.5 million customers worldwide. The Senior Product Manager for Search Experiences will oversee the customer-facing search experience on Grainger.com, focusing on enhancing user experience through intuitive design and effective navigation.
HospitalityIndustrialManufacturingOffice SuppliesSupply Chain Management
Responsibilities
Own the end-to-end customer-facing search experience—including how the search bar behaves, how results are displayed, and how information is organized visually—to deliver an intuitive, fast, and engaging experience that helps customers quickly find the products they need
Define and execute a roadmap for high-impact UX improvements, including typeahead, spellcheck, query reformulation guidance, filters, faceting, broad query experiences, visual SERP templates, and category-browser displays
Drive modernization of search result pages to improve ease of finding key information, navigation efficiency, and relevance perception across desktop and responsive experiences
Lead experimentation strategy for Search Experiences, partnering with Analytics and Engineering to create a learning agenda, increase A/B test velocity, and design strong measurement plans
Establish clear OKRs and guardrail metrics tied to search success, customer engagement, friction reduction, and conversion impact
Bring clarity and structure to complex problems, translating customer needs and technical constraints into clear product requirements and actionable work
Partner deeply with UX / Design to run user tests, develop prototypes, and rapidly iterate on new interaction patterns or layouts
Work closely with Engineering to ensure scalable implementations, strong performance, and high-quality delivery
Collaborate with Merchandising, the primary stakeholder, to ensure search experiences reflect customer intent and business goals
Coordinate with Search Intelligence and Platforms teams on cross-team initiatives such as query understanding, intent routing, indexing, and experimentation platform integration
Communicate effectively with senior leadership—sharing tradeoffs, progress, blockers, and strategy in clear narrative form
Stay informed on trends in search UX, navigation patterns, information retrieval, and AI-augmented discovery experiences
Qualification
Required
7+ years of experience as a product manager or in a related technology role, including owning complex customer-facing UX surfaces
Strong UX background: experienced in partnering with designers, running user tests, evaluating UX quality, and guiding interaction/design decisions
Demonstrated success driving experimentation, including defining hypotheses, designing tests, running A/B experiments, and interpreting results
Strong analytical and quantitative skills, with the ability to use metrics and data to guide decisions, build business cases, and measure impact
Ability to create structure in ambiguous environments and turn strategy into clear execution plans
Strong communicator with the ability to write compelling narratives, present to leadership, and align cross-functional partners
Excellent stakeholder management, especially working with Merchandising, UX, Analytics, and Engineering teams in a matrixed organization
Comfortable with hands-on exploration — able to create mockups, draft flows, or use AI-assisted tools to communicate product ideas
Preferred
familiarity with Search and experience working with ML teams
Benefits
Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
Company
Grainger
As a leading business-to-business organization, more than 4.5 million customers worldwide rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support.
10001+ employees
H1B Sponsorship
Grainger has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (26)
2023 (15)
2022 (28)
2021 (14)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
D. G. Macpherson
Chief Executive Officer
Nancy Berardinelli-Krantz
Senior Vice President and Chief Legal Officer
Recent News
2026-01-20
Benzinga.com
2025-12-30
2025-11-08
Company data provided by crunchbase