Apply on Employer Site

Mastercard · 3 days ago

Manager - AI Strategy & Solutions Delivery

Atlanta, GA

Full-time

Onsite

Mid, Senior Level

$150K/yr - $254K/yr

Mastercard is a global leader in digital payments, and they are seeking a Manager for AI Strategy & Solutions Delivery. This role is responsible for driving enterprise-scale AI and automation strategy, defining roadmaps, and leading cross-functional delivery to enhance efficiency and innovation within the organization.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Identify, qualify, and prioritize high impact AI, analytics, and agentic automation opportunities across business domains

Quantify full value at stake and value levers (automation, augmentation, revenue lift, risk mitigation), with clear dependencies and path to realization

Bringing together expertise in AI, data engineering, solution architecture, and relevant business domains to design fit-for-purpose solutions leveraging LLMs, RAG, and agentic automation

Translating ambitious north star visions into executable plans, building alignment among relevant executives and business stakeholders on timing and delivery

Achieving maximum scale from AI solutions by proactively identifying and addressing barriers to scale and generalizing solutions to multiple applications

Partner with vendors and internal platform teams on best practices on platform (i.e., Copilot Studio, Azure OpenAI, Power Platform, AWS Bedrock, Sagemaker, Databricks, etc.) governance to ensure enterprise grade scalability, security, and compliance

Serve as solutions architect and product owner for critical initiatives—defining scope, non functional requirements, SLAs/SLOs, and acceptance criteria

Partnering with AI and ML engineering leaders to manage versioning, iteration planning, and solution delivery, creating transparency for business stakeholders and proactively mitigating delivery issues

Building productive relationships with key business stakeholders to help them co-own the AI solutions, enabling the business to provide feedback and guidance all stages of development

Bringing business expertise and focus on value capture to AI problem-solving during development, helping the team to maximize impact and minimize unnecessary complexity

Augmenting our business stakeholders’ teams with AI and change management expertise, helping them to realize maximum value from AI solutions

Leading in interactions with AI and ML engineering teams to develop and codify more effective ways to AI and strategy teams to collaborate

Monitor industry trends and emerging technologies to ensure the organization remains at the forefront of AI and automation advancements

Oversee the needs for documenting knowledge, creating templates, and authoring playbooks to help the team scale

Develop and maintain three synchronized roadmaps: stakeholder engagement & adoption, use case portfolio, and technical capabilities/platform evolution

Conducting peer training and authoring thought leadership along with other members of the team to augment the full team’s skills

Developing new delivery frameworks and helping the team build new service offerings

Qualification

AI strategy developmentSolutions architectureData engineeringMachine learningAgile methodologiesAnalytics proficiencyPython/R scriptingCloud platformsExecutive communicationStakeholder engagementThought leadershipChange managementTeam leadership

Required

Years using data and AI to solve complex business problems and drive measurable impact in large, regulated environments

Proven track record influencing and aligning executives and cross functional teams to deliver outcomes at portfolio scale

Hands on leadership of technology strategies in AI/ML, analytics, BI, and automation—spanning both low code (e.g., Copilot Studio/Power Platform) and pro code stacks

Strong communicator—executive presence, crisp storytelling, and the ability to translate complex technical concepts into actionable business strategy

Familiarity with large datasets, ML modeling, and modern AI patterns (LLMs, RAG, vector databases, embeddings, prompt/response optimization, agents & tools)

Practical understanding of evaluation and safety for LLM/ML solutions (offline/online testing, adversarial testing, guardrails, telemetry, policy enforcement)

Comfortable with analytics scripting (Python/R preferred) and data/ML platforms (e.g., Azure, AWS, Databricks/Snowflake, MLflow, feature stores, CI/CD)

Deep experience with Agile at scale and TBM/portfolio practices; adept at structuring multi horizon investment cases and benefits realization

Bachelor's degree in Computer Science, Engineering, or related; Master's preferred—or equivalent practical experience

Preferred

Payments/financial services experience preferred (PCI, data privacy, model risk management, compliance)

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

80 hours of Paid Sick and Safe Time

25 days of vacation time and 5 personal days, pro-rated based on date of hire

10 annual paid U.S. observed holidays

401k with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (540)

2024 (319)