Listen Labs · 3 weeks ago
Growth Ops Lead
New York, NY
Full-time
Hybrid
Senior Level
5+ years expListen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. They are seeking a Growth Operations Lead to work with the Head of Growth to build the foundations of their growth engine, focusing on marketing technology, data reporting, and campaign operations.
AnalyticsArtificial Intelligence (AI)Generative AIMarket ResearchSoftware
Responsibilities
Own the marketing tech stack: Evaluate, implement, and optimize martech tools to power automation, analytics, and experimentation
Data reporting: Ensure clean, accurate data flows across marketing and sales and implement multi-touch attribution models that accurately assess marketing performance
Campaign operations & automation: Build and maintain the automations, QA, and lead routing/scoring systems that power accurate and scalable campaigns across paid, email, events, and web
AI-enabled orchestration: Leverage AI tools like Clay and other automation platforms to accelerate prospecting, enrichment, and campaign orchestration
Cross-functional enablement: Align with Growth, Sales, and Engineering on definitions, handoff processes, routing rules, and reporting
0→1 systems building: Create the core processes, workflows, and playbooks that define marketing operations as Listen scales
Qualification
Required
Min. 5+ years in B2B SaaS marketing, growth, or revenue operations, preferably at a high-growth startup
You're highly analytical, fluent in spreadsheets, BI tools, and attribution, and confident turning data into clarity
You're strong with martech, especially HubSpot/Marketo, Salesforce, analytics tools (GA4, Looker/Mode), and integrations
You're obsessed with clean data, consistent definitions, and airtight tracking
You're a systems-thinker, confident in building processes that scale and reduce manual work across the GTM team
You move fast, seek clarity, and thrive in ambiguous, high-growth environments where priorities evolve quickly
You're curious about AI, constantly exploring how automation can speed up workflows and improve accuracy
You're excited about building the marketing foundation for a company defining a new category
Benefits
Comprehensive healthcare and dental coverage
Flexible time off to recharge
An environment that values balance and trust
Company
Listen Labs
Listen Labs is an AI-first customer research platform that automates customer interviews and delivers actionable insights.
11-50 employees
Funding
Current Stage
Growth StageTotal Funding
$96MKey Investors
Ribbit CapitalSequoia Capital
2026-01-14Series B· $69M
2025-04-23Series A· $27M
2025-04-23Seed
Leadership Team
Alfred Wahlforss
Co-Founder
Florian Juengermann
Co-Founder
Recent News
alleywatch.com
2026-01-20
Company data provided by crunchbase