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SouthState Bank · 1 day ago

Merchant Services Representative II - Tanglewood, TX

Houston, TX

Full-time

Onsite

Senior Level

5+ years exp

SouthState Bank is a trusted financial partner committed to helping customers move forward. The Merchant Services Representative II will focus on developing new accounts and expanding existing ones, providing consultative sales solutions for card payment acceptance needs, and mentoring junior team members.

BankingFinanceFinancial ServicesLendingWealth Management

Responsibilities

Responsible for new account development and/or the expansion of existing accounts within an established geographic bank territory

Provide professional, consultative sales and applies company policies and procedures to resolve a variety of issues

Have working knowledge of South State Bank Merchant Services solutions, card interchange, advanced digital technology solutions, merchant cost analysis, and other business banking products

Possess knowledge about PCI compliance and a basic understanding of eCommerce technologies and applications

Maintain an active and accurate Merchant Services sales pipeline

Help execute Merchant Services Sales campaigns in the branches and manage receipt, review, and follow up of sales referrals received from bank partners

Prepare customized Merchant Services proposals that are responsive to individual customer needs. Ensures new client onboarding process is followed and performs follow up calls with the newly boarded merchants to ensure they have received adequate setup and training for the solutions provided

Attend business development meetings, Branch Meetings, and other regional sales and market meetings to share Merchant Services sales priorities, current campaigns, product training and knowledge sharing, and business development opportunities

Partner with Treasury Management Sales Officers regularly to review Treasury Management and Merchant Services sales pipelines to identify partnership opportunities

Support other Merchant Services Representative in a mentor capacity to junior sales officers and serves as a backup when they are out of the office and cannot cover their established geographic regions

Self-Source new sales opportunities to identify new Merchant Services sales opportunities in established geographic regions

Accepts other duties as assigned by Management

Qualification

Merchant Services experienceSales experiencePayment solutions knowledgeCard interchange knowledgeDigital technology solutionsCost analysisPublic relations skillsCommunication skillsTeamworkOrganizational skills