PGA TOUR Superstore · 1 day ago
General Manager in Training
Delray, FL
Full-time
Onsite
Mid Level
3+ years expPGA TOUR Superstore is a rapidly growing specialty retailer dedicated to creating a family culture for its associates. The General Manager in Training (GMIT) will learn to oversee store operations, focusing on customer experience, operational excellence, and associate engagement to align with the company's mission and behaviors.
E-CommerceGolfSportsTennis
Responsibilities
Learn to lead a confident and knowledgeable team that delivers a differentiated experience for our customers, prioritizes the customers over tasks, and delivers a welcoming and inspiring experience
Learn to Listen and Respond to internal and external customers and build strong relationships in the store, organization, and community
Learn to drive change in key areas with the greatest impact on customer experience and use customer feedback to coach/recognize teams
Learn to inspect store pages for accuracy to prevent any negative customer experience due to incorrect information being provided to customers
Learn to manage the appearance, cleanliness, and upkeep of the retail building and equipment to deliver a differentiated customer experience
Learn how to create and oversee the day-to-day execution of the strategic plan, driving sales and profitability through report analysis and initiating appropriate action necessary to exceed financial goals
Learn to make business decisions by assessing market competition, understanding customer insights, and leveraging company reporting
Learn to demonstrate corporate citizenship by maintaining compliance with all required company directives, deadlines, publications, standards, meetings, and policies and procedures
Learn how to ensure compliance with all safety and security policies and procedures
Learn how to demonstrate a culture of ethical conduct, safety, and compliance; lead the team to work in the same way and hold others accountable to this commitment
Learn how to inspect all schedules for proper allocation & guidelines to support peak traffic times, key holiday events & weekends
Learn to promote a FUN, inclusive, and Put People First working atmosphere that encompasses our Core Values with accountability to create a high-performing team, maintain service standards, and develop internal talent
Learn to act as the cultural ambassador, create and initiate plans that drive improvements in Associate engagement and retention
Learn to develop, implement, and monitor store leaders’ Individual Development Plans (IDPs) to ensure future bench strength
Learn to establish performance and development goals for Assistant General Managers and provide mentoring, coaching, and regular feedback to enhance performance
Learn how PGATSS demonstrates a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Learn to recruit, hire and retain a passionate team for area-specific knowledge and expertise. Through creation of development plans for all leadership and owning the onboarding experience
Learn to oversee any compensation, disciplinary, or staffing/human resources-related actions by following company standards and policies
Qualification
Required
Candidates must have strong listening and interpersonal skills
Candidates must possess good verbal and written communication skills and be able to communicate cross-functionally
Candidates communicate expectations and standards to execute company programs
Candidates must have strong strategic skills and the ability to effectively forecast business needs and develop comprehensive solutions to complex problems
Candidates must be able to identify opportunities and solutions to increase sales and strengthen operational processes
Candidates must possess advanced computer skills with a working knowledge of the Microsoft Office Suite, including Outlook
Candidates must possess the skills to manage conflict, lead conflict resolution & hold others accountable
Strong business acumen with complete accountability for P&L management
Candidates must be able to organize multiple priorities to ensure that resources are properly allocated to meet objectives
Candidates must be able to lead by example and, through daily actions, enforce a high standard of customer service
The knowledge, skills, and abilities typically acquired through the completion of a G.E.D. or high school diploma
Three (3) years of experience in sales, management, or people development
Candidate must be able to work a flexible work week, and work nights, weekends, and holidays depending on business needs
Candidate relocation is required
Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead
Preferred
College degree preferred
Company
PGA TOUR Superstore
PGA TOUR Superstore is the official online store of the PGA TOUR which sells golf and tennis items. It is a sub-organization of AMB Group.
1001-5000 employees
H1B Sponsorship
PGA TOUR Superstore has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$9M2011-05-09Series Unknown· $9M
Leadership Team
M
Matthew Prater
Chief Financial Officer
Recent News
The Philadelphia Inquirer
2025-10-30
The Philadelphia Inquirer
2025-10-23
The Philadelphia Inquirer
2025-10-23
Company data provided by crunchbase