FreedomCare · 1 month ago
Homecare Staffing Coordinator (Albany, NY / Hybrid)
Albany, NY
Full-time
Hybrid
Entry, Mid Level
$20/hr - $24/hr
1+ years expFreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. The Staffing Coordinator will play a crucial role in recruiting and onboarding certified Home Health Aides to support patients in their homes.
FitnessHealth Care
Responsibilities
Execute full-cycle recruitment for certified Home Health Aides (HHAs) and Personal Care Aides (PCAs), beginning after candidates pass a preliminary interview
Guide candidates through each step of the hiring process, including offer stages and completion of all required new hire documentation (e.g., I-9, background checks, caregiver agreements)
Verify ID, training certificates, and medical documentation to ensure all onboarding requirements are met
Submit candidates for fingerprinting, track results, and follow up on clearance status
Use the Home Health Aide Registry to confirm certification status and prior HHA employment history
Coordinate all onboarding steps:
Generate offer letters and send required onboarding paperwork
Facilitate all three stages of the hiring process (preliminary offer, post-interview, final offer)
Schedule and conduct new hire orientation sessions
Ensure compliance with New York State Department of Health (DOH) requirements and internal policy standards
Maintain accurate and timely candidate records in the company Applicant Tracking System (ATS)
Meet weekly and monthly performance goals related to case closures, caregiver conversions, and hiring metrics
Ensure a welcoming and positive experience for caregivers by greeting them warmly, clearly explaining processes, addressing questions with professionalism, and providing guidance and reassurance
Maintain a clean, organized, and well-stocked office and waiting area, including swag and other necessary materials
Support and process any in-person paperwork or onboarding requirements and facilitate the pickup of relevant supplies such as PPE or scrubs
Create and update signage, policies, and other operational tools, and report any issues to partner departments while tracking task completion
Qualification
Required
Execute full-cycle recruitment for certified Home Health Aides (HHAs) and Personal Care Aides (PCAs), beginning after candidates pass a preliminary interview
Guide candidates through each step of the hiring process, including offer stages and completion of all required new hire documentation (e.g., I-9, background checks, caregiver agreements)
Verify ID, training certificates, and medical documentation to ensure all onboarding requirements are met
Submit candidates for fingerprinting, track results, and follow up on clearance status
Use the Home Health Aide Registry to confirm certification status and prior HHA employment history
Coordinate all onboarding steps
Generate offer letters and send required onboarding paperwork
Facilitate all three stages of the hiring process (preliminary offer, post-interview, final offer)
Schedule and conduct new hire orientation sessions
Ensure compliance with New York State Department of Health (DOH) requirements and internal policy standards
Maintain accurate and timely candidate records in the company Applicant Tracking System (ATS)
Meet weekly and monthly performance goals related to case closures, caregiver conversions, and hiring metrics
Ensure a welcoming and positive experience for caregivers by greeting them warmly, clearly explaining processes, addressing questions with professionalism, and providing guidance and reassurance
Maintain a clean, organized, and well-stocked office and waiting area, including swag and other necessary materials
Support and process any in-person paperwork or onboarding requirements and facilitate the pickup of relevant supplies such as PPE or scrubs
Create and update signage, policies, and other operational tools, and report any issues to partner departments while tracking task completion
Strongly prefer 2+ years' experience recruiting in healthcare or related high-volume industry; Minimum 1 year required
Preference given to those with home health care experience, or who have managed / organized home health care services for a loved one
Prior experience using CRM systems such as Salesforce and platforms like DocuSign, Medflyt, Zoom, Teams and Outlook
High energy, well spoken, and excellent interpersonal skills
Must have advanced proficiency in attention to detail and organizational skills are necessary
Must possess a strong sense of integrity and a commitment to process, compliance and documentation
Must be able to quickly adapt to change and be able to work in a fast-paced environment
Must be able to manage multiple priorities, be able to work under time-pressure
Must be savvy with multiple computer systems, and have ability to learn and operate scheduling and training software systems
Must be comfortable navigating basic technology and computer programs like Salesforce and DocuSign while speaking on the phone and/or multitasking while maintaining excellent records
Preferred
Bilingual (English/Spanish) preferred
Benefits
Medical benefits
Retirement plans
Wellness programs
Fun company events
Ongoing learning opportunities
Company
FreedomCare
As a leading CDPAP provider, FreedomCare helps you reclaim your right to health and happiness
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Yoel Gabay
Chief Executive Officer
Recent News
Home Health Care News
2025-06-30
Company data provided by crunchbase