Cotality · 1 day ago
Senior Product Manager – Borrower Qualification
Irvine, CA
Full-time
Hybrid
Mid, Senior Level
$108K/yr - $128K/yr
4+ years expCotality is a company focused on transforming the property industry through technology and innovation. They are seeking a Senior Product Manager to lead the growth and innovation of the AutomatIQ Borrower® platform, focusing on product strategy, client engagement, and continuous improvement of mortgage origination processes.
Property InsuranceReal EstateSoftware
Responsibilities
Define and prioritize roadmap initiatives based on market trends, competitive analysis, and client VOC
Align product enhancements with business objectives and compliance requirements
Gather and document requirements through collaboration with clients, product managers, and development teams
Create clear, actionable user stories and acceptance criteria for engineering teams, ensuring traceability to business goals
Support and participate in testing activities (functional, UAT) to validate solutions against requirements
Actively collect and analyze client feedback through demos, surveys, and support interactions
Translate VOC insights into actionable product improvements and communicate back to stakeholders
Participate in client-facing sessions, including demos and roadmap discussions, to strengthen relationships and trust
Serve as a product escalation point for production issues, collaborating with Client Support and Engineering to ensure timely resolution
Monitor support trends and identify recurring issues to inform product backlog and quality improvements
Analyze product usage data and prepare reports on adoption, efficiency, and client satisfaction metrics
Recommend process and workflow improvements to optimize efficiency and product performance
Maintain complete and up-to-date documentation (requirements, workflows, user guides) aligned with Agile best practices
Conduct competitive analysis and market research to identify trends and opportunities for differentiation
Qualification
Required
Bachelor's degree in Business, Finance, Computer Science, or equivalent work history
4–6 years of experience in product management or related roles
Strong understanding of APIs, data integration, and automation concepts
Exposure to Agile methodologies and tools like Jira, Confluence, or similar
Excellent analytical, communication, and stakeholder management skills
Strong analytical mindset and attention to detail
Ability to translate business needs and client feedback into clear documentation and product requirements
Collaborative approach with ability to work cross-functionally across Product, Engineering, Client Support, and Sales
Hands-on experience with Mortgage Borrower Verification and Qualification workflows
Experience with Mortgage LOS (Loan Origination Systems), POS (Point of Sale platforms), and GSE systems (Freddie Mac and Fannie Mae)
Deep understanding of compliance and audit requirements in mortgage origination
Preferred
Familiarity with mortgage origination workflows or financial services preferred
Benefits
Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
Up to 16 weeks of fully paid parental leave and a baby stipend.
Multiple medical plan options with mental health and wellness support offerings.
401(k) with company match and vesting after one year.
$400 annual well-being stipend and tuition assistance up to $5,250.
Recognition Rewards, Referral bonuses, exclusive discounts and more!
Company
Cotality
Cotality is a technology firm helping property professionals with data, valuations, surveys and retrofit solutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.63MKey Investors
Finance Birmingham
2018-02-12Acquired
2016-07-05Series Unknown· $1.63M
Recent News
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