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Kenvue · 1 week ago

Customer Strategy Manager, Oral Care

Cumberland, RI

Full-time

Hybrid

Senior Level

$124K/yr - $175K/yr

5+ years exp

Kenvue is a company that focuses on delivering everyday care through its iconic brands. The Customer Strategy Manager for Oral Care is responsible for achieving business targets by developing strategic plans and leading commercialization efforts, while acting as a liaison between various teams to ensure alignment and drive growth.

LifestylePersonal HealthWellness

Responsibilities

Execute plans through ongoing communication and in-store visits

Leads business planning with analytics, timelines, and collaborative cycles

Aligns strategies and insights across teams to achieve goals

Manages promotional programs and tracks results

Partners internally to drive revenue growth strategies

Drives plan execution via regular customer team interactions

Leads cross-functional teams to develop and implement the 4P’s, using insights to improve performance

Influences pricing, promotions, category, and inventory management through collaboration

Ensures trade investments enhance P&L

Recommend assortment and merchandising strategies

Coordinates communication between internal and customer sales teams for alignment and accountability

Supports retailer business reviews and new item placements

Co-leads major customer meetings

Presents reviews to drive brand performance

Promotes a positive, action-oriented culture within the Oral Care Team Franchise

Qualification

Business analyticsCustomer marketingInfluencing decision-makersConsumer package goodsProject managementCoachingDeveloping staffCommunicationNegotiation abilitiesPresentation skills

Required

A minimum of a bachelor's degree in business, Marketing, or related field required

5+ years prior experience in consumer package goods required

Prior experience in direct customer sales, business analytics, and/or customer marketing required

Ability to influence decision-makers to ensure a fully aligned customer/company business plan

Exhibit strong communications and negotiation abilities, with the capability to deliver impactful presentations and adapt messaging to suit different decision makers

Ability to develop and oversee project plans, implement and execute customer, shopper, and category studies, and draw actionable conclusions from the results

Ability to prioritize and to manage projects successfully

Ability to work in a complex and agile environment

Up to 25% of travel required