Diverse Systems Group, LLC · 1 day ago
ServiceNow Architect (Senior / Lead Level)
Diverse Systems Group LLC is seeking a ServiceNow Architect who is responsible for designing, governing, and overseeing enterprise-level ServiceNow implementations. This role involves defining platform architecture, integration strategy, data models, and technical standards while providing leadership to development teams and stakeholders.
Cyber SecurityInformation ServicesSoftwareTelecommunications
Responsibilities
Architect end-to-end ServiceNow solutions across multiple modules
Define and enforce platform standards, governance, and best practices
Design and oversee integrations using REST, SOAP, OAuth2, MID Server, and APIs
Own CMDB architecture and Common Services Data Model (CSDM) alignment
Provide technical leadership and mentorship to ServiceNow developers
Guide scripting and customization using JavaScript, Glide API, and Business Rules
Lead upgrade planning, version control, update sets, and deployments
Ensure security, performance, scalability, and compliance
Partner with leadership and clients on ServiceNow strategy and roadmap
Serve as the technical authority during complex implementations
Qualification
Required
5+ years of hands-on ServiceNow implementation experience
3+ years in a lead, senior developer, or architect role
Deep expertise in ITSM, ITOM, ITBM, HRSD, and CMDB
Advanced experience with ServiceNow scripting and integrations
Strong understanding of ITIL and mapping processes to ServiceNow
Experience leading large-scale or multi-module implementations
ServiceNow Certified System Administrator (CSA) – required
Preferred
CAD or CTA (or CTA-track) strongly preferred
Company
Diverse Systems Group, LLC
Diverse Systems Group, LLC (DSG), is a minority-owned 8(a) firm that creates custom information technology and business solutions for government agencies, systems integrators and government contractors.