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Travelers · 1 day ago

Senior Director, Enterprise Innovation

NY - New York City

Full-time

Hybrid

Mid, Senior Level

$161K/yr - $266K/yr

5+ years exp

Travelers is a leading property casualty insurer with a long-standing reputation for innovation and collaboration. They are seeking a Senior Director of Enterprise Innovation to guide the definition, testing, and implementation of service and product solutions while managing a diverse portfolio of innovation initiatives aimed at solving specific business problems.

Auto InsuranceInsuranceProperty Insurance

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Expertly explore, build out perspectives, define goals, and assess velocity using methodologies and tools such as Clues & Hunches, Future Scenario & Implications, Objectives and Key Results

Manage research, consolidating insights and stimulus to foster the dialogue with key stakeholders (Business & Product leaders, Sr. Execs, Management & Operating Committee members, SMEs etc.) around the future trends and potential impacts for the business area(s). Lead, facilitate, coordinate, and lead future trends sessions, ideation sessions including collecting perspectives, and consolidating analysis and insight to support engagement & discussions from stakeholders

Set strategies and goals for the discovery and creation of new and improved solutions that result in unified, inclusive, and valuable experiences for our customers, agents, and employees. Employ a variety of research studies to formulate hypotheses and employ a wide variety of experiment techniques to prove or disprove those hypotheses

Manage research and testing activities to gather evidence to evaluate the effectiveness of concepts and solutions; analyze, evaluate, describe, report results and recommendations to stakeholders into actionable insights and end to end initiatives/engagements

Manage market assessment to Value Chain topics including integrating existing reports and creating white papers and perspectives on future trends and opportunity areas for Travelers through test & learn initiatives and POCs, related to Value Chain topics. Proactively collaborate with partners to facilitate, lead, prepare materials for discussions and meetings from business and functional areas involved

Proactively promote the Innovation Office across enterprise via different channels (newsletter, Evangelist meetings, Enterprise working group etc.) and infuse and enable a culture of continuous innovation across Travelers by leading and participating in various internal innovation events, training sessions while growing a strong network of relationships internally across Travelers and internally and externally with partners and vendors

Provide leadership, guidance and coaching to internal and external team members, fostering their growth and development in alignment with organizational objectives including LDP participants and other new members of Innovation Team

Perform other duties as assigned

Qualification

Innovation toolsMethodologiesStrategy consulting experienceMarket research experienceProject management experienceProduct management experienceAnalytical skillsStakeholder managementPeople managementInsurance knowledgeInterpersonal communicationTeam leadership

Required

Master's degree

Seven years of experience in strategy consulting, innovation, R&D, market research, product management, project management or related field

Advanced experience with innovation tools and methodologies (including design thinking, lean startup, agile, JTBD, ODI, etc.)

Experience with idea-generating techniques in a business context and demonstrated ability to drive innovation initiatives from ideation to launch

Strong analytical, critical thinking, and problem-solving skills with the ability to turn observations derived from data and analysis into actionable insights and advise on business strategy

Strong interpersonal communication skills with ability to advise and consult and ability to manage multiple engagements and/or initiatives from the scoping phase through client delivery, managing to a budget on projects utilizing vendors

Stakeholder management and evidence of building and maintaining relationships in a corporate setting with the ability to influence and interact with all levels of the organization

Insurance and/or Financial Services related work experience with the understanding of insurance financials and products

Ability to work in and lead teams and deliver as part of multi-disciplinary cross-functional teams in a timely manner

Bachelor's degree in business, marketing, economics, engineering, mathematics, statistics, or comparable analytical degree or equivalent

Five years' experience in strategy consulting, innovation, market research, project management, product management or related field

Three years of people management

Benefits

Health Insurance

Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Company

Travelers

Glassdoor4.2

Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business.

Founded in 1853

New York, New York, USA

10001+ employees

https://www.travelers.com

H1B Sponsorship

Travelers has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (75)

2024 (47)

2023 (60)

2022 (42)

2021 (27)

2020 (20)