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Kenvue · 5 days ago

Senior Customer Supply Chain Analyst

Rogers, AR

Full-time

Hybrid

Mid, Senior Level

$90K/yr - $127K/yr

4+ years exp

Kenvue is a company dedicated to delivering everyday care through its iconic brands. They are seeking a Senior Customer Supply Chain Analyst who will optimize the end-to-end supply chain by collaborating with customers and internal teams, driving process improvements, and enhancing service and cost efficiency.

LifestylePersonal HealthWellness

Responsibilities

Develop and leverage key business relationships to understand the customer expectations and internal policies/capabilities to proactively manage the business to meet customer expectations

Lead in identifying, planning and implementing end-to-end solutions that improve service and cost and or implement new capabilities

Deliver innovation to enable our business through the effective use of technology

Analyze, recommend, and implement modifications to customer purchasing patterns and Kenvue Network and products for optimal service and improved logistics efficiencies

Drive process and systems improvements that positively impact order management, inventory management, and dashboard measures

Participate in the design & lead customer specific supply chain joint business planning, and Retail Customer Logistics’ Strategic Tactics which further our mission of being a best-in-class customer facing supply chain organization

Find opportunities and lead improvement projects to develop transportation solutions to improve on-time delivery and drive profitable growth through logistics, replenishment, and policy optimization

Help resolve escalated discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management through root cause identification and corrective actions

Lead internal projects from beginning to end using structured methodology, partnering with key stakeholders to help drive operational improvements

Learn and utilize new technology to drive proactive business planning, accurate and timely analytics, and efficiency

Identify and implement innovative solutions using process excellence tools and methodologies that help shape our programmatic approach within the E2E supply chain

Utilize Microsoft and other Advanced Analytics applications, data mining as well as business applications such as: SAP, BW, EDI, Celonis and ERP Systems

Act as key resource for processing customer orders from order to delivery

Proactively manage order fulfillment to meet customer demand through integration with operating company, distribution, and planning/forecasting

Resolve customer discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management

Act as an SAP system super user for the customer account(s). Recommend and support regular users, deploy system updates and make performance recommendations

Qualification

Supply Chain ManagementAnalytical SkillsProcess ImprovementSAPSQLPythonTableauPower BIProject ManagementIntellectual CuriosityCommunication SkillsCollaboration SkillsCreative Problem-Solving

Required

Bachelor's degree or equivalent in Supply Chain Management, Business Analytics, or a related field

A minimum of 4 years of hands-on experience in supply chain analysis or related roles

Strong analytical and problem-solving skills with experience applying process improvement methodologies such as Six Sigma and DMAIC

Excellent communication and collaboration abilities to engage diverse stakeholders effectively

Preferred

Proficiency in advanced analytical and data visualization tools such as SQL, Python, Tableau, Power BI, Excel (including VBA/macros)

Exceptional problem-solving skills with a creative mindset to develop innovative approaches to supply chain challenges

Demonstrated ability to manage multiple complex projects independently while prioritizing workload under tight deadlines

In-depth knowledge of supply chain processes, business models, KPIs (e.g., OTIF, Cost to Serve), and industry trends to inform strategic decision-making

Experience with project and portfolio management, governance frameworks, and stakeholder management supporting global supply chain initiatives

Familiarity with collaboration and information management platforms such as Teams, SharePoint, and OneNote

Proven intellectual curiosity and agility to adapt quickly in a dynamic environment, continuously learning and applying new skills and technologies

Preferred certifications in data visualization, analytics, or supply chain management, and prior industry experience