Wellspring Learning Centers ยท 6 days ago
Office Administrator/Scheduler - ABA
Nashville, TN
Full-time
Onsite
Entry Level
2+ years expWellspring Learning Centers is launching a new facility focused on ABA therapy in Nashville. The Office Administrator will assist with daily operations, including facility management, scheduling, and ensuring customer satisfaction, while collaborating closely with the Clinical Director to streamline operations.
Child CareHealth CareTherapeutics
Responsibilities
Adheres to the clinic budget; monitors and manages clinic expenditures and completes expense reports
Maintains and tracks clinic supplies, manages inventory, and completes purchase orders and supply requests within budget
In collaboration with and under the direction of the Clinical Director, monitors key performance indicators (KPIs) and prepares weekly reporting dashboards
Provides input regarding potential root causes and solutions for variance in unit-level KPI data
Oversees and manages all scheduling to include initial and ongoing therapy schedules, Saturday schedules, daily callouts, coverage requests, and any other scheduling needs to ensure that every clinical care team has adequate hours and clients' authorized hours are fulfilled
Communicates with caregivers and staff regarding late or early arrivals and pickups
Oversees all audits such as timesheet audits, time rendering audits, label audits, and payroll management audits. Implements procedures related to deficient audits (i.e., missed punches and unrendered time)
Manages the facility. Ensures the facility is clean and in good condition, all materials/supplies are stocked and organized, and all toys and materials are in good working order
Maintains workplace safety procedures for the center, including annual safety training and monthly fire extinguisher checks, and oversees management and training of the Clinic's emergency response processes
Provides clinic tours to external stakeholders and guests as needed
Qualification
Required
Minimum 2 years of administrative experience in a medical setting, direct ABA experience preferred
Availability to do morning schedule between 7-8am, opening the clinic no later than 7:30am
Experience using medical practice management software, Central Reach experience highly preferred, and proficient with Microsoft Office applications
Resilient, motivated, and highly organized with effective time/project management skills; able to self-direct time, prioritize workload, and meet deadlines
Ability to work in a team environment and to collaborate with a variety of internal and external contacts in a positive manner
Excellent interpersonal and communication skills, both verbal and written, with the ability to resolve conflicts and hold others accountable
Understanding of the ABA industry; with a desire to gain knowledge of emerging trends and industry practices
Ability and desire to effectively network and market services
Excellent at working with people. High integrity, leads by example, proactive about solving problems
Willing to work as part of cohesive leadership team with complementary responsibilities
Excellent written and oral communication skills, comfortable with MS Office
Passion to elevate the early intervention ABA offering in the greater Nashville area
Preferred
Preferably bilingual (English and Spanish)
Benefits
Competitive compensation package, along with a bonus program and professional stipend
Health, dental and vision benefits, as well as a 401(k)
Personalized direct clinical and administrative support
State-of-the-art industry technology and software to maximize client outcomes
Opportunities to collaborate with other professionals in our clinics
Company
Wellspring Learning Centers
Wellspring Learning Centers provides ABA therapy for preschoolers with autism in a fun, engaging setting.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase