Jobs via Dice ยท 1 day ago
Salesforce Business Analyst
King of Prussia, PA
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expDice is the leading career destination for tech experts, and they are seeking a Salesforce Business Analyst for Vertex Computer Systems. The role involves acting as a bridge between business stakeholders and technical teams, ensuring Salesforce solutions align with organizational goals while documenting requirements and conducting analysis.
Computer Software
Responsibilities
Collaborate with business stakeholders to understand processes, scope and pain points
Document functional requirements, user stories, and acceptance criteria
Align requirements working with Salesforce solution team
Conduct business gap analysis & FIT Gap analysis
Ability to run Salesforce reports and dashboards and perform data analysis
Own Requirements end to end
Work closely with architects and developers to share requirements and provide clarity on solutions
Validate solutions against business needs and Salesforce best practices
Conduct demo and smoke testing of delivered solutions
Identify opportunities for automation and process improvements within Salesforce
Business gaps of processes (to be and current state)
Support UAT, triage defects, smoke test, validate defects, and ensure successful deployment
Act as a liaison between business and technical teams, ensuring clear communication and alignment
Prepare user guides and conduct training sessions for end-users
Qualification
Required
12+ years in IT with at least 8 years as a Salesforce Business Analyst
Proven experience in multi-cloud Salesforce implementations
Minimum two Salesforce certifications: Salesforce Admin, Sales Cloud consultant is mandatory to have
Strong understanding of Salesforce data model, automation tools (Flows, Process Builder), and reporting
Familiarity with integration tools and data migration strategies
Ability to create reports & dashboards in Salesforce
Ability to download Salesforce data using data loader
Ability to work within Excel Sheet Pivot tables, VLOOKUP
Excellent problem-solving, documentation, and stakeholder management skills
Preferred
Experience with Agile/Scrum methodologies
Knowledge of Salesforce Sales Cloud and Salesforce Administration
Exposure to Data Governance and MDM practices
Under Graduation Degree in Computer Science or Engineering is a must have. (four-year college degree)
Company
Jobs via Dice
Welcome to Jobs via Dice, the go-to destination for discovering the tech jobs you want.
0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase