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RPS Imaging · 1 day ago

Field Services Engineer

Twin Cities Area

Full-time

Onsite

Entry Level

$75K/yr - $90K/yr

1+ years exp

RPS Imaging is an exclusive distributor partner of Samsung, rapidly expanding its healthcare market share in the U.S. The Field Services Engineer will be responsible for the installation and repair of various medical devices, working independently and ensuring compliance with performance metrics.

Health CareHospitalMedical

Responsibilities

Performs assigned planned maintenance, installation, repairs, adjustments, calibrations and safety testing on a broad range of imaging equipment; including but not limited to: conventional x-ray, ultrasound, CR, DR, mammography

Performs incoming inspections, equipment quality control, testing, calibration and image evaluation of equipment according to manufactures specifications and other established guidelines

Works closely with management, sales team, and other service team staff members

Adheres to performance metrics of PM completion, call closure, parts returns, first call repair, escalation protocols, downtime, and others as assigned

Maintains timely, accurate and thorough documentation via strong verbal/written communications, as required by management, and outlined in current policies and procedures

Qualification

Medical imaging equipmentRadiology physics knowledgeTroubleshooting skillsNetworked equipment knowledgeCustomer service skillsComputer skillsAnalytical skillsVerbal communication skillsWritten communication skillsOrganizational skills

Required

Willing to travel in IL and IN as backup

Valid driving license and satisfactory driving record is mandatory

Successful Background and Drug testing (pre and post-hire) is required

Must be self-driven to optimize performance without the need for extensive supervision

Must possess excellent verbal and written communication skills and work effectively in a demanding, fast paced environment

Minimum of 1 year of experience in the repair and maintenance of equipment

An equivalent combination of education and experience may be substituted

Strong knowledge of radiology physics, digital technology, and mechanics

Strong knowledge of laws and regulations pertaining to imaging equipment, radiation safety and protection practices

Broad knowledge of imaging performance based on regulations, manufacturing practices and institutional requirements

Knowledge of electronics and basic troubleshooting

General knowledge of networked equipment

Well-developed oral and written communication skills, as well as analytical & organizational skills

Computer Skills (MS Word, Excel, Outlook required)

Results Oriented & Demonstrates Excellent Customer Service Skills

Must have working knowledge of the following pieces of equipment: VOM Meters, Radiation Meters, Hand Tools, Oscilloscopes, Safety Analyzers, Imaging Phantoms, Power Tools, HV Probes, HV Bleeders, Test Fixtures, and Attenuation Devices

Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 40 pounds

Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear

Must be able to sit and/or drive for long periods of time when travelling

Must be able to stand for long periods of time