Exterro · 1 day ago
Project Manager - Contract
Exterro is a company focused on providing technology solutions for legal operations. As a Project Manager, you will manage software implementation projects for customer accounts, ensuring all targets and requirements are met while acting as a liaison between the company and the customer.
EdiscoveryLegalLegal TechRisk ManagementSoftware
Responsibilities
Work with customers and their resources to implement end-to-end discovery workflow management solutions
Provide customers with guidance and support in the areas of e-Discovery, and insight into the most effective utilization of Exterro technology
Liaise with customers' business and IT teams to gather and produce detailed requirements and functional specifications for the system configuration process
Demonstrate strong analytic and leadership skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
Elicit requirements using interviews, document analysis, requirements workshops, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis
Provide demonstrations of our software solutions to customers, explaining how different features can be set up on their implementation
Maintain ongoing communication with customers and internal teams through updating and delivering implementation project plans, writing customer reports to communicate meeting goals and outcomes, and maintaining data associated with customer status
Coordinate closely with internal technical teams to drive solutions for customers, provide product feedback, and execute strategic initiatives
Manage all resources on the project and ultimately be responsible for the completion of all project tasks
Provide web-based and on-site training for customers, their outside counsel, and partners
Develop, maintain, and demonstrate strong knowledge of Exterro’s platform functionality and capabilities
Qualification
Required
3+ years of relevant experience
Experience managing SaaS enterprise software platform implementation projects
Bachelor's degree or equivalent experience
Experience with and/or the ability to quickly grasp how corporate litigation, legal IT, and legal operations departments function and knowledge of the benefits and role technology plays in the legal environment
Excellent oral and written communication skills, responsiveness, and attention to detail
Ability to identify and resolve unique problems and navigate between details and strategic solutions
Proven presentation skills and experience presenting in-person and remotely using Zoom and other web presentation tools
Familiarity with project planning software
Ability to work in a fast-paced, constantly changing environment
Willingness to work on a flexible schedule to align with customers in different time zones in the US
High level of professionalism
Willingness and ability to travel 10-20% of the time
Benefits
Health insurance
Retirement plans
Flexible paid time off
More
Company
Exterro
Exterro is a software company that provides privacy, e-discovery, and information governance solutions for IT and in-house legal teams.
H1B Sponsorship
Exterro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (1)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$100MKey Investors
Leeds Equity Partners
2022-07-25Private Equity
2018-05-23Private Equity· $100M
2007-01-26Series A
Recent News
2025-12-18
Exterro, Inc.
2025-11-04
Company data provided by crunchbase