Multicultural Home Care ยท 1 day ago
Scheduling Coordinator- Home Care Agency English/Spanish Required
Worcester, MA
Full-time
Onsite
Entry Level
$24/hr - $24/hr
1+ years expMultiCultural Home Care is a Modivcare Personal Care Service looking for a Care Coordinator Associate. The role involves ensuring that patients' care needs are met effectively by processing referrals, scheduling appointments, and providing support to patients and their families.
Health CareHome Health Care
Responsibilities
Receive and process referrals from various sources, such as hospitals, physicians, and other healthcare providers
Collaborate with internal teams to determine patient eligibility and initiate the intake process
Serve as the primary point of contact for patients, families, and healthcare professionals regarding care coordination
Address inquiries, concerns, and provide guidance on accessing services and resources
Schedule patient appointments, coordinating availability of healthcare professionals and patient preferences
Monitor and update schedules to accommodate changes, cancelations, and rescheduling needs
Communicate pertinent patient information, including diagnosis, treatment plans, and care instructions, to the appropriate individuals
Maintain accurate and up-to-date electronic and physical records of patient information, appointments, and communication
Provide compassionate and empathetic support to patients and their families throughout the care coordination process
Qualification
Required
High school diploma or equivalent
1+ years of customer service experience required
English & Spanish speaker required
Preferred
1+ years of home healthcare experience preferred
Benefits
Medical, Dental & Vision Insurance
401(k) with a 6% match
Paid Time Off
Employee Assistance Program
Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
Voluntary Term Life and AD&D Insurance
Legal Services Insurance
Short-Term and Long-Term Disability
Accident, Critical Illness & Hospital Indemnity Insurance
Company
Multicultural Home Care
Multicultural Home Care is a provider of home healthcare services.
1,001-5,000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-12-13Acquired
Company data provided by crunchbase