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DecisionPoint Corporation · 2 days ago

Digital Platform Performance Analyst

United States

Full-time

Remote

Senior Level

6+ years exp

DecisionPoint Corporation is seeking a Digital Platform Performance Analyst to support Military Community and Family Policy digital platform optimization. This role involves analyzing performance metrics and providing recommendations to enhance user experience and engagement across digital platforms.

ConsultingInformation ServicesInformation Technology

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Analyze performance metrics for MC&FP digital platforms including websites and applications

Evaluate traffic patterns, engagement metrics, and user behavior across digital channels

Monitor platform health indicators including accessibility, responsiveness, and uptime

Assess compliance with accessibility standards such as Section 508 and WCAG guidelines

Identify trends, gaps, and opportunities for digital platform optimization

Provide actionable recommendations to improve user experience and engagement

Support development of platform performance reports, dashboards, and briefings

Collaborate with communications, UX, content, and IT teams to inform improvement efforts

Track performance metrics over time to assess effectiveness of enhancements

Ensure documentation accuracy and consistency across performance analyses

Support continuous improvement of digital analytics methodologies and reporting practices

Qualification

Digital analyticsPerformance measurementUser experience optimizationAccessibility evaluationAnalytics tools proficiencyAnalytical writingCritical thinkingCommunication skillsAttention to detailCollaboration skillsOrganizational skills

Required

Candidate must possess a Tier 2 Moderate Risk Public Trust from any federal agency

Bachelor's degree in Data Analytics, Information Systems, Digital Analytics, Marketing Analytics, or a related field

Minimum of 6 years of experience analyzing digital platform or website performance

Experience evaluating traffic, engagement, and user behavior metrics

Experience supporting digital optimization or user experience initiatives

Experience with digital analytics and performance measurement methodologies

Ability to interpret web and application performance metrics

Proficiency with analytics tools and reporting platforms

Strong analytical writing and presentation skills

Strong analytical and critical thinking skills

Ability to translate performance data into actionable insights

Excellent written and verbal communication abilities

Attention to detail and documentation accuracy

Ability to collaborate across multidisciplinary teams

Strong organizational skills and ability to manage multiple concurrent analysis efforts

Preferred

Experience supporting federal or public-sector digital platforms preferred

Experience with accessibility evaluation tools and methodologies

Familiarity with dashboarding and visualization tools

Experience supporting large scale, user facing digital platforms

Certifications in digital analytics, data analysis, or user experience

Company

DecisionPoint Corporation

DecisionPoint Corporation, a Service Disabled Veteran Owned Small Business (SDVOSB), is an innovation thought leader in the Defense and Federal communities.

Founded in 2011

Gaithersburg, Maryland, USA

51-200 employees