El Cajon - Senior Teller jobs in United States
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Mission Fed Credit Union ยท 21 hours ago

El Cajon - Senior Teller

Mission Fed Credit Union is a community-focused financial institution that values building relationships with its members. The Senior Teller role involves providing excellent customer service, handling cash transactions, and assisting with member inquiries while maintaining a positive attitude.

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Culture & Values

Responsibilities

Take good care of our members because they are everything to us! You will be the first friendly face people see when they walk into the branch
Balance your checks and cash drawer!
Accurately process routine member account transactions including, but not limited to deposits, withdrawals, loan payments, account transfers, wire transfers, official checks, gift cards, cash advances, etc
Research and resolve member inquiries on issues related to their accounts
Conduct research on member accounts
Cross-sell services that would benefit our members and properly track products and services referred or sold
Maintain a positive attitude when facing challenges

Qualification

Cash handlingBilingual in SpanishBasic computer skillsSales skillsListening skillsVerbal communicationTime managementOrganizational skills

Required

Candidates with a minimum of 12 months in the retail and/or service industry or 6 months in a financial institution, working in a branch environment
Must have basic computer skills
Strong listening, verbal communication, time management and organizational skills required
Able to maintain the confidentiality of member information
Great with cash? Good, because you will be expected to balance your checks and cash drawer!
Organization is a must
Are you detail oriented? You will research and resolve member inquiries on issues related to their accounts
This role requires team members to cross-sell (don't worry, only services that would benefit our members) and properly track products and services referred or sold
Attitude is everything! We are looking for someone who can maintain a positive attitude when facing challenges

Preferred

Bilingual in Spanish is a plus!
Accurate cash handling and proactive sales preferred
Ability to actively cross-sell products & services preferred

Benefits

18 days of PTO in your first year plus 12 holidays a year!
6% 401(k) match
Full benefits package including medical, dental, vision, life insurance, etc.

Company

Mission Fed Credit Union

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Mission Fed has served the financial needs of San Diegans for over 60 years through checking, savings, loans, credit cards and other financial offerings.

Funding

Current Stage
Late Stage

Leadership Team

D
Doug Wright
President and Chief Executive Officer
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R
Robert Miller
Chief Operating Officer
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Company data provided by crunchbase