Field Service Technician III - Brighton, CO jobs in United States
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MITER Brands · 4 days ago

Field Service Technician III - Brighton, CO

MITER Brands, which includes Milgard Windows and Doors, is a leader in the window and door manufacturing industry. They are seeking a skilled and customer-focused Field Service Technician III to diagnose, repair, and maintain high-quality window and door products at customer sites, ensuring professionalism and customer satisfaction.

Building MaterialWholesale

Responsibilities

Diagnose and repair Milgard window and door products at customer homes and job sites
Communicate directly and courteously with customers and co-workers Assist senior technicians with installations, repairs, and part replacements
Pick up and deliver parts; maintain inventory in service vehicles and warehouse
Clean installed products and ensure job sites are returned to original condition
Safely operate hand and power tools
Use iPads and service software to document service calls and review schedules
Collaborate with other Field Service Technicians on multi-tech projects
Inspect incoming parts for quality; reject and document any that don’t meet standards
Maintain a clean, organized, and safe work environment — both in the field and warehouse
Keep service vehicles clean, stocked, and in good working condition
Assist with unloading delivery trucks and general warehouse upkeep
Submit closing service documentation promptly to the Field Service Office
Window and door service/install experience required, including:

Qualification

WindowDoor serviceCustomer service experienceHandPower toolsBasic math skillsBilingual in EnglishSpanishComputer proficiencyClean driving recordTeam collaboration

Required

2+ years of direct customer service experience
High school diploma or GED preferred
Knowledge of safe use of hand and power tools
Valid Class D Driver's License with a clean driving record (per PGT's safe driving policy)
Ability to work independently and as part of a team
Basic English language skills; bilingual in English and Spanish is a plus
Ability to perform basic math and read a tape measure
Comfortable using computers, email, and mobile devices for documentation and training
Familiarity with Microsoft products such as Outlook and Windows

Preferred

High school diploma or GED preferred
Bilingual in English and Spanish is a plus

Benefits

Three comprehensive Medical plan options
Prescription
Dental
Vision
Company Paid Life Insurance
Voluntary Life Insurance
Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
Company-paid Short-Term Disability
Company-paid Long-Term Disability
Paid time off (PTO) and paid Holidays
401k retirement plan with company match
Employee Assistance Program
Teladoc
Legal Insurance
Identity Theft Protection
Pet Insurance
Team Member Discount Program
Tuition Reimbursement
Yearly Wellness Clinic

Company

MITER Brands

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MITRE Brands is a market leader in the windows and doors business.

Funding

Current Stage
Late Stage
Total Funding
$700M
2024-03-20Debt Financing· $700M

Leadership Team

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Joe Person
Chief Financial Officer
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Vinod Nair
Chief Information Officer and Senior Vice President
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Company data provided by crunchbase