Safeway · 20 hours ago
Home Shopping Dept Manager/DUG-Alexandria
Alexandria, VA
Full-time
Onsite
Mid LevelSafeway is part of Albertsons Companies, seeking a candidate who wants to make an impact in a fast-paced environment. The Home Shopping Dept Manager will lead Home Shopping operations, ensuring customer satisfaction and effective team management while driving sales and maintaining operational standards.
E-CommerceFood and BeverageGroceryHealth CareInternetRetailShopping
Responsibilities
Lead all aspects of Home Shopping operations and handoff of orders to third party logistics partners
Review and manage “Metrics That Matter” on a daily/weekly basis with Home Shopping staff and Store Director
Ensure Home Shopping department meets standards for cleanliness, organization and all marketing materials are fresh
Perform initial validation “smoke” test hosted by Corporate Implementation team
Facilitate training for all Home Shopping employees, including “on-demand” employees
Ensure all Home Shopping employees are following proper processes and procedures
Ensure customer satisfaction with the Home Shopping experience
Ensure all orders are shopped and staged on time prior to customer arrival time
Ensure all orders meet our 3Q’s standards, Quality (WIBI), Quantity (no OOS) and Quickness (on-time order readiness)
Facilitate store employee awareness, have Home Shopping huddles throughout the day
Ensure service centric customer facing employees can answer all Home Shopping FAQ’s
Ensure service centric customer facing employees are handing out Home Shopping flyers and “talking” Home Shopping to our customers
Facilitate customer awareness of Home Shopping services
Drive sales visiting neighboring businesses explaining Home Shopping services
Qualification
Required
Excellent customer service skills
Possess good communication skills, both verbal and written
Strong teamwork and interpersonal skills
Possess leadership skills and the ability to influence the work of others
Must be able to motivate team members to achieve department goals
Basic computer skills required, basic skills with Microsoft Office Suite (excel, word, and outlook) are highly desirable
Ability to stand, walk, bend, stoop, reach and move rapidly for extended periods of time
Ability to lift and maneuver objects of various dimensions and weights up to approximately fifty pounds
Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe, and thorough completion of work activities
Possess ability to concentrate and deal with frequent interruptions
Willingness to work independently in a fast-paced environment
Benefits
Competitive wages paid weekly
Associate discounts
Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
Leaders invested in your training, career growth and development
An inclusive work environment with talented colleagues who reflect the communities we serve
Company
Safeway
Shop online for groceries, find out about our grocery stores, get health and nutritional information, and find all recipes and meals ideas.
Founded in 1915
10001+ employees
H1B Sponsorship
Safeway has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (247)
2024 (194)
2023 (162)
2022 (282)
2021 (143)
2020 (82)
Funding
Current Stage
Public CompanyTotal Funding
unknown2014-01-30Acquired
1990-05-04IPO
Leadership Team
Randy N Anderson
Division CFO / VP Finance / Head of Finance - Safeway Northern California Division
Delicia Prater
CORPORATE HUMAN RESOURCES COORDINATOR
Recent News
2025-12-10
2025-12-02
2025-11-24
Company data provided by crunchbase