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American Express · 1 day ago

Director, Portfolio Management

Phoenix, AZ

Full-time

Hybrid

Lead/Staff

$123K/yr - $215K/yr

American Express is a company with a long history of innovation and commitment to its customers. The Director of Portfolio Management will oversee the Global Merchant & Network Services Technology portfolio and provide strategic insights for investment decisions while managing operating expenses and coordinating variance reporting across initiatives.

Credit CardsFinanceFinancial ServicesPaymentsTravel

Comp. & Benefits

No H1B

Responsibilities

Partner with Technology, LPM and Product leaders to define and plan the GMNS investment portfolio, continually prioritizing investments based on business/technical resource availability and business priorities

Manage Senior Stakeholder Relationships providing guidance, understanding processes and best practices to drive to reduce risk, deliver on plan and drive optimal results

Manage GMNST Opex including mitigating capacity risks, negotiating trade-offs, and ensuring headcount forecasts and actuals are accurate and aligned to financial targets

Coordinate to provide quality monthly variance commentary for Enterprise Critical Multiyear Initiatives and Enterprise Top Programs within tight timelines

Partner across LPM and LOB Planning Leads to drive annual and in-year planning processes to ensure Technology Investments are aligned to the highest priorities and optimized across spend categories

Provide data and insights to support capacity planning, annual planning to drive initiatives; identify pinch points, gaps or risk. Evaluate incoming demand against portfolio level capacity planning

Prepare and review portfolio updates with Unit CIO and Product leaders

Provide proactive insights to monitor and track initiative delivery versus cost/forecast and planned capacity

Build and foster a strong partnership with Tech Finance to collaborate and create deliverables for forecasting, annual and long-range plans

Lead with positivity to retain, recruit, and inspire team members through times of transformational change

Qualification

Investment analyticsFinancial managementTechnical skillsExecutive presentationData analysisCapacity planningRisk managementProcess improvementRelationship buildingCommunication skillsTeam leadership

Required

Bachelor's Degree in Finance, Computer Science, Information Systems, Business Administration, or other related field

Ability to define plans to achieve long-term goals and analyze current technology landscape to forecast future trends and challenges

Ability to visualize, construct, and deliver compelling narratives for the appropriate audience supported by data

Prior experience in financial scenario forecasting, data analysis and executive summarization to avert risk and drive actions

Demonstrated advanced Technical Skills, including but not limited to Power BI, Apptio, advanced Excel, TM1, Oracle and AI tooling (including ChatGPT and Copilot)

Experience in building, leading, and mentoring diverse and global teams

Excellent relationship skills and ability to interact with senior leaders with poise and confidence

Demonstrated ability to give effective presentations and communications to all levels of leadership

Strong knowledge of Tech Investment processes and tooling that drive Technology resource and financial management

Passion for continual improvement and process design

Confident and clear communication and relationship building skills

Ability to work autonomously and proactively to drive results