Salesforce · 4 days ago
Software Engineering LMTS
United States
Full-time
Remote
Lead/Staff
$172K/yr - $260K/yr
12+ years expSalesforce is the #1 AI CRM, focused on driving innovation and enhancing customer success through AI. The Lead Member of Technical Staff will be responsible for developing the Shopper Agent platform, tackling complex technical challenges, and mentoring engineers to elevate engineering excellence across Commerce Cloud.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Own the Technical Future: You'll be the champion of our long-term technical strategy, ensuring our platform is ready to scale for the world's largest commerce sites and leverage the latest breakthroughs in AI/ML
Play with Cutting-Edge Tech: You will be the one researching, evaluating, and integrating technologies like Large Language Models (LLMs), Natural Language Understanding (NLU), and vector databases to enhance the intelligence of our agent
Solve the Hardest Problems: You'll tackle systemic performance bottlenecks and architectural deficiencies in highly distributed, fault-tolerant cloud-native systems. Your challenge is keeping the engine running flawlessly for millions of shoppers
Elevate the Craft: This role is about influence. You’ll be collaborating with cross-functional teams, mentoring senior engineers and raising the bar for engineering excellence across the entire Commerce Cloud organization
Qualification
Required
You've been in the game for 12+ years and, critically, have spent 3+ years operating as a Principal Engineer (or equivalent) for large-scale production systems
Deep mastery in designing and building highly scalable, cloud-native systems, including distributed and event-driven architectures
You've got a favorite modern backend language (like Java, Python, or Go) and a track record of wrestling large-scale data in both SQL and NoSQL environments
Significant experience building and deploying on public cloud platforms (AWS, Azure, or GCP)
Your superpower is technical communication—you can articulate a complex technical vision and help the other person understand
Preferred
You have prior experience in E-commerce, conversational AI, chatbot development, or large-scale search/recommendation systems
You've worked with and deployed machine learning models, specifically involving NLP/NLU or Generative AI/LLMs
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-08
Company data provided by crunchbase