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Holiday Inn · 1 day ago

Hotel Director of Sales

Urbandale, IA

Full-time

Onsite

Director/Executive

$75K/yr - $80K/yr

Holiday Inn is a hospitality company, and they are seeking a Hotel Director of Sales. The role involves overseeing the sales of the hotel, banquet, and restaurant services while supervising the sales department employees.

HospitalityHotelTravel Accommodations

Responsibilities

Participates in preparation of annual hotel budget and oversees development and implementation of marketing plans and action plans, development of special promotions or packages, and ideas to build occupancy

Tracks activities of the competition and the market and the hotel's position in the market and communicate significant changes to General Manager and Director of Operations

Participates in industry and civic organizations to promote business opportunities

Leads hotel sales department meetings

Makes solicitation and service calls in person, through mail/email, and by telephone on assigned accounts to promote and sell hotel, banquet and restaurant facility space and services

Makes solicitation calls to potential new accounts. Responds to inquiries from customers, prospective clients and the corporate office

Prepare proposals and confirmations for group bookings, conducts tours of the property with prospective customers

Informs other departments of upcoming events and works with them to ensure proper planning throughout the property

Maintains and uses the accounts tracing system/database and customer account files to generate future business. Ensures proper use of all KHC computer systems

Follows company credit and deposit policies when booking business

Prepares sales reports and records sales calls and activities as required

Monitors guest satisfaction through follow-up surveys, thank you cards and calls

Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager

Compliance with Human Resource policies and procedures as outlined in HR Administration & Operations Guide

Timely processing of invoices and follows all purchasing policies

Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards

Directly supervises 1-4 employees in the Sales Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; monitoring and appraising work performance; rewarding and disciplining employees; addressing complaints and resolving problems

Qualification

Sales ManagementMarket AnalysisCustomer Relationship ManagementProposal PreparationTeam Leadership

Required

A valid driver's license and MVR are required

Oversees the sales of the products and services of the hotel, banquet and restaurant

Supervises sales department employees

Participates in preparation of annual hotel budget and oversees development and implementation of marketing plans and action plans

Tracks activities of the competition and the market and the hotel's position in the market

Communicates significant changes to General Manager and Director of Operations

Participates in industry and civic organizations to promote business opportunities

Leads hotel sales department meetings

Makes solicitation and service calls in person, through mail/email, and by telephone on assigned accounts

Prepares proposals and confirmations for group bookings

Conducts tours of the property with prospective customers

Informs other departments of upcoming events and works with them to ensure proper planning throughout the property

Maintains and uses the accounts tracing system/database and customer account files

Ensures proper use of all KHC computer systems

Follows company credit and deposit policies when booking business

Prepares sales reports and records sales calls and activities as required

Monitors guest satisfaction through follow-up surveys, thank you cards and calls

Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager

Compliance with Human Resource policies and procedures as outlined in HR Administration & Operations Guide

Timely processing of invoices and follows all purchasing policies

Directly supervises 1-4 employees in the Sales Department

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; monitoring and appraising work performance; rewarding and disciplining employees; addressing complaints and resolving problems

All employees must follow proper safety precautions at all times to avoid injuries

The employee is regularly required to stand; use hands to handle, grasp or type; and talk or hear

The employee frequently is required to walk and reach with hands and arms

The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, bend or twist; smell; and to push, pull or lift over 10 pounds

The employee must occasionally lift and/or move up to 50 pounds

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus