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Lithia & Driveway · 6 days ago

Service Technician- Class B

Las Vegas, NV

Full-time

Onsite

Mid Level

3+ years exp

Lithia & Driveway is a dealership seeking a Service Technician - Class B. The Service Technician is responsible for performing automotive repairs and services in accordance with store and factory standards, ensuring customer satisfaction through accurate diagnosis and resolution of automotive problems.

AutomotiveRetail

Responsibilities

Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards

Diagnose cause of malfunction

Complete all work according to the applicable safety requirements

Road-test vehicles to ensure quality of repair work

Accurately record time spent on repairs utilizing company time clocking procedures

Document work performed on repair order and document test procedures/results

Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as 'special tools'

Return special tools to proper place

Use shop supplies and materials in a practical and economical manner

Maintain an organized and clean workspace, completing a stall cleaning every day

Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced

Complete all required training

Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training

Participate in and utilize technical training as assigned by management

Review the technical bulletins and other publications as assigned by management

Constructively communicate with other dealership personnel as required to satisfy customer needs

Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers

Maintain personal grooming, hygiene, and uniform standards according to departmental policies. Clean gray work shirts, creased gray work trousers, shirts to be tucked in at all times. Belts worn on trousers to be of no buckle design to avoid scratching paint on customer’s vehicles

Arrive at work, take breaks, and depart work at the times designated by management

Qualification

LubeMaintenance ServicesEngine RepairSuspension/Steering RepairBrake RepairElectrical Systems RepairHeatingA/C RepairASE CertificationsEngine Drivability DiagnosisAutomotive Technical KnowledgeSense of urgencyAttention to detailCommunication

Required

Strong attention to detail

Sense of urgency

Attention to detail

Excellent communication

Competency: Passed manufacturer training and can perform repairs in the following areas with no supervision: Lube and Maintenance Services, Engine Repair, Suspension/Steering Repair, Brake Repair, Electrical/Electrical Systems Repair, Heating and A/C Repair

Manufacturer certified in all areas listed above

Minimum of 3 ASE certifications (Should be an ASE Master Technician)

Customer Pay Proficiency Level: Greater than 105% Customer Pay Repairs

Automotive Technical Knowledge – Three to five years' experience

High School graduate or equivalent

18 years or older