Benefit Service Representative jobs in United States
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Gallagher · 1 day ago

Benefit Service Representative

positionFort Wayne, IN
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$48K/yr - $94K/yr

Gallagher Benefit Services is a trusted partner to organizations navigating important people decisions. The Benefit Service Representative will provide support services for pension and benefits, primarily through phone interactions with plan participants, assisting them with transactions and inquiries regarding their retirement and health benefits.

ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
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H1B Sponsor Likelynote

Responsibilities

Respond to inquiries from plan participants using plan specific information in a PC Windows environment:
Assist plan participants with transactions and other aspects of plan participation (i.e., rollovers, withdrawals, loans and final distributions)
Write up telephone call records where appropriate, addressing the content of plan participant
Establish cases for benefit administrators review of more complex participant questions or refer questions to appropriate team representative
Request plan materials be sent to participants

Qualification

Customer serviceBenefit administrationPC Windows proficiencyCommunication skillsProblem-solving skills

Required

Must be able to work 12 PM - 8 PM Eastern
Respond to inquiries from plan participants using plan specific information in a PC Windows environment
Assist plan participants with transactions and other aspects of plan participation (i.e., rollovers, withdrawals, loans and final distributions)
Write up telephone call records where appropriate, addressing the content of plan participant
Establish cases for benefit administrators review of more complex participant questions or refer questions to appropriate team representative
Request plan materials be sent to participants

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...

Company

Gallagher

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Gallagher is an international insurance brokerage and risk management services firm.
dateFounded in 1927
location
Rolling Meadows, Illinois, USA
people-size10001+ employees
web-link
https://www.ajg.com/

H1B Sponsorship

Gallagher has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)

Funding

Current Stage
Public Company
Total Funding
$9.7B
2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO

Leadership Team

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Alec Herring
Area Senior Vice President
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Mark Gresser
Executive Vice President
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Recent News

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London’s South Bank beefs up leadership team
2025-12-04
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2025-11-19
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2025-11-09
Company data provided by crunchbase