Evergreen Healthcare Group ยท 1 day ago
Marketing/Admissions Director
Tacoma, WA
Full-time
Onsite
Lead/Staff, Director/Executive
3+ years expEvergreen Healthcare Group is seeking a dynamic and experienced Admissions Director for Heartwood Extended Health Care in Tacoma, Washington. The role focuses on leading the admissions process, building relationships with referral sources, and ensuring a positive resident experience from first contact through move-in.
Hospital & Health Care
Responsibilities
Leads the full admission process with excellence, consistency, and accountability
Builds and maintains strong partnerships with hospitals, case managers, physicians, and community referral sources
Manages referral pipelines, conducts onsite/virtual clinical reviews, and ensures timely responses to all inquiries
Collaborates with nursing, rehab, business office, and leadership teams to ensure smooth transitions and accurate communication
Drives census development strategy while maintaining compliance and ethical standards
Trains, mentors, and coaches admissions staff to deliver high-quality customer service and consistent conversion performance
Analyzes data trends to guide decision-making and identify new growth opportunities
Represents Alaska Gardens with professionalism, positivity, and a service-first mindset
Qualification
Required
3+ years in SNF/rehab admissions or healthcare business development with strong knowledge of various payers (Medicare, Managed Care, Medicaid)
Excels at communication, presentations, and customer service
Understands the clinical, financial, and regulatory components of skilled nursing admissions
Proficient in Microsoft Office, PointClickCare (PCC), insurance portals (NaviHealth, Availity, UHC, etc.), and hospital referral portals (AIDA, CarePort, WellSky, EPIC)
Collaborates across departments, builds trust, and elevates organizational culture
Comfortable with data, conversions, CRM tools, and performance goals
Able to prioritize, manage competing demands, and maintain calm and professionalism in a fast-paced environment
Benefits
Competitive compensation
Medical, dental, and vision benefits
Paid time off
Supportive leadership and room to grow
An environment where your work truly makes a difference
Company
Evergreen Healthcare Group
Evergreen Healthcare Group is proud to provide management consulting and other services to skilled nursing homes and assisted living communities located in the North West United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Misty Reid
Chief Nursing Officer
Company data provided by crunchbase