NEOGOV · 1 month ago
REPOST CWS Case Manager - Investigations / 61012118
Chesterfield County, SC
Full-time
Onsite
Entry Level
$46K/yr - $53K/yr
1+ years expNEOGOV is seeking a CWS Case Manager for the South Carolina Department of Social Services, focusing on child welfare investigations. The role involves conducting investigations of child abuse and neglect, managing cases, and collaborating with families and professionals to ensure the safety and well-being of children.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
The CWS Case Manager performs case management in the Child Welfare area of Investigations in accordance with DSS Policy, Mission and GPS Practice Model. Conducts timely initial investigations of reports of child abuse and neglect and offering services to children and families who may have experienced or are at risk of experiencing child maltreatment. Performs on-call duties as assigned
Performs case management (ie, contacts, visitation, case planning) to a caseload of children and families to ensure safety, permanency and well-being. Responds to assigned intakes within identified time frames to conduct initial safety assessments of the family and home using the comprehensive Family Advocacy and Support Tool (FAST). Utilizes critical thinking skills to determine whether there are safety threats or a level of risk that constitutes child abuse or neglect under South Carolina Law. Develops safety plan when appropriate to reduce safety concerns identified in FAST assessment
Authentically engages families, other professionals within the agency, and external partners with empathy and respect; to include timely responses to telephone calls, emails, and texts. Collaborates closely with law enforcement and legal when safety concerns are present. Completes legal packets when case has been identified as needing legal action or an EPC has occurred
Makes concerted efforts to locate and engage absent parents, relatives and fictive kin to support and join the child and family team (CFT). Participates in initial CFT meetings and ensures youth and families feel heard and have a voice in the teaming process
Recommends intervention services or activities to strengthen the family and safely maintain the child(ren) in the home based on the initial assessment of safety and makes timely service referrals. Documents recommended intervention services or activities on the Family Permanency Plan
Maintains physical and electronic case record by composing clear, objective, and thorough documentation covering pertinent details of case activities per DSS policy and the GPS Practice Model. Ensures all case management activities are documented in CAPSS system according to time frames established by DSS policy. Ensures documentation meets quality standards and captures necessary elements pertinent to safety, permanency, well-being and case planning
Maintains child welfare certification. Completes 20 hours of training yearly to include certifications that are required yearly
Maintains an active routine of self-care and pursues support when necessary to minimize the threat of secondary trauma to physical and mental health. Understands the impact of trauma on families and secondary trauma on child welfare staff and applies principles to support families
Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. Protects the agency networks and applications by safeguarding systems, equipment and data
Performs Red Cross shelter duty or other emergency shelter duties/services as directed
Other duties as assigned
Qualification
Required
A Bachelor's Degree in Social Work, Behavioral Science, or Social Science
A Bachelor's Degree in any other field and one (1) year experience in a related field
Must possess a valid driver's license and have access to and be able to operate a motor vehicle
Individuals must comply with necessary field work assignments
Benefits
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
State Retirement Plan and Deferred Compensation Programs
Health insurance, which includes prescription coverage and wellness benefits
Dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses
Retirement plan options, including defined benefit and defined contribution plans
South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options
Tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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