JLL · 1 week ago
Regional Quality Manager - West
Kalamazoo, MI
Full-time
Onsite
Senior Level
$90K/yr - $110K/yr
5+ years expJLL is a leading professional services firm specializing in real estate and investment management, and they are seeking a Regional Quality Manager to oversee quality assurance programs in Biotech/Pharmaceutical facility operations. This role involves ensuring compliance with JLL policies, FDA cGMP regulations, and fostering a quality-first culture across Life Sciences accounts while supporting business growth and client service delivery.
CommercialReal Estate
Responsibilities
Lead regulatory and quality assurance programs in GxP environments, ensuring all facilities services and documentation comply with JLL, client policies, and FDA cGMP regulations
Execute JLL Quality Compliance programs including training verification, facility self-assessments, documentation control, personnel qualification files, and vendor/supplier audits
Review GxP Work Orders, manage KPI scorecards, and participate in or lead internal and external audits while maintaining site audit readiness programs
Coordinate and manage GxP vendors through qualification packages, audits, and service performance monitoring while drafting and executing client quality agreements
Prepare and revise SOPs, change control documentation, investigations, CAPAs, and training materials while maintaining quality management systems like TrackWise
Interface with client SMEs to ensure proper documentation and compliance with applicable regulations, international standards, and internal procedures
Lead Significant Events/Deviations investigations, review GxP Change Management processes, and provide quality training as needed to maintain compliance
Qualification
Required
Bachelor's degree in Engineering preferred, or equivalent quality engineering and production/facility operations experience
Minimum 4+ years of regulatory quality and statutory compliance experience in pharmaceutical or biotech environments
Minimum 5+ years of experience in Pharma, Biotech, or similar life sciences sectors governed by GMP regulations working in Quality Assurance roles
Solid understanding of cGMP regulations as they relate to maintenance and repairs of drug manufacturing equipment and workplace environment control
Knowledge of Quality Engineering techniques, CMMS systems, and Quality Management Systems implementation and maintenance
Strong commitment to quality assurance with proven ability to support and foster quality-first culture in organizational settings
Advanced computer and office software skills with proficiency in quality management systems and documentation control
Preferred
Experience with quality management software such as TrackWise, MasterControl, or similar platforms for documentation and process control
Proven record of excellent internal and external customer service with demonstrated client relationship management skills
Self-motivated and detail-oriented professional comfortable working independently with minimal supervision in team environments
Experience with risk analysis, business continuity planning, and emergency response procedures in regulated manufacturing environments
Knowledge of vendor qualification processes, audit management, and third-party service provider oversight in GxP settings
Excellent verbal and written communication skills with ability to interface effectively with diverse technical and non-technical stakeholders
Experience participating in or leading Life Sciences Quality Councils or similar industry quality improvement initiatives
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
John Gates
CEO, Leasing Advisory, Americas
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase