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PowerPlan, Inc. · 1 day ago

Revenue Operations Analyst

Atlanta, GA

Full-time

Hybrid

Entry, Mid Level

2+ years exp

PowerPlan, Inc. provides enterprise financial software solutions and is seeking a Revenue Operations Analyst to strengthen the operational backbone of Customer Success. The role involves owning analytics, processes, and governance to ensure renewal accuracy and actionable customer health insights, while collaborating with various teams to enhance operational efficiency.

AccountingSoftware

Responsibilities

Drive Renewal Data Accuracy & Forecasting Confidence (First 90 Days)

Deliver Actionable Customer Health & Churn Insights (First 120 Days)

Enhance NPS Program & Customer Feedback Framework (First 6 Months)

Ensure Data Accuracy & Governance Across CS Systems (First 6 Months)

Drive Forecasting Accuracy & Executive Reporting Excellence (First 6-9 Months)

Qualification

Customer Success OperationsSaaS financial metricsSalesforce reportingGainsight experienceDashboard buildingAI toolsAutomationConfident communicatorBias for actionAttention to detail

Required

2-5+ years in Customer Success Operations, FP&A, Revenue Operations, or Business Operations

Strong understanding of SaaS financial metrics (ARR, renewal math, uplifts, escalators, churn, saves)

Experience with Salesforce reporting

Gainsight experience required; admin experience preferred

Ability to build dashboards (Power BI a plus)

Comfort with AI tools and automation for insight generation and workflow scaling

Exceptional attention to detail and a track record of building repeatable processes

Confident communicator who can partner with CS, Sales, Finance, and Executives

Bias for action, improvement, and building for future scalability and needs

Company

PowerPlan, Inc.

Glassdoor4.0

PowerPlan’s award-winning integrated platform gives key stakeholders in accounting, tax, finance, operations, IT and regulatory the clarity they need to make decisions that improve corporate performance.

Founded in 1994

Atlanta, Georgia, USA

201-500 employees