Cummins Inc. · 1 day ago
Senior Commissioning Engineer -PG
Texas, United States
Full-time
Onsite
Senior Level
5+ years expCummins Inc. is seeking a Senior Commissioning Engineer – PG to join their service team in Dallas, TX. In this role, you will formulate and direct intricate repair plans, enhance diagnostic accuracy, and empower technicians through mentorship, all while driving service efficiency and product knowledge across the region.
Automotive
Responsibilities
Accelerate Complex Repairs By formulating and directing intricate repair plans, you'll reduce downtime and improve customer satisfaction, especially in challenging warranty and non-warranty cases
Enhance Diagnostic Accuracy Your expertise in diagnosing hard-to-identify issues ensures faster resolution and minimizes repeat service visits, saving time and resources
Drive Escalation Efficiency Managing and improving the escalation process helps streamline support workflows and ensures timely intervention from higher-level experts when needed
Empower Technicians Through Mentorship Coaching and mentoring technicians boosts their confidence and technical capabilities, strengthening the overall service network
Strengthen Product Knowledge Across the Region By distributing technical communications and staying updated on current and new products, you’ll ensure your region is well-informed and prepared
Promote Service Programs to Boost Revenue Advocating for Cummins service capabilities and programs helps increase adoption, driving sales and reinforcing brand loyalty
Improve Field Reliability Through Investigations Investigating product issues at customer or dealer locations allows you to identify root causes and contribute to long-term product improvements
Document Insights for Continuous Improvement Clear and concise documentation of diagnostics and repairs feeds into knowledge databases, helping others learn from your expertise and improving future service outcomes
Strong Collaboration Skills Build partnerships across teams and with customers to solve complex service issues and drive shared goals
Effective Communication Abilities Tailor your messaging for technicians, customers, and internal stakeholders to ensure clarity and alignment on diagnostics, repairs, and service programs
Customer-Centric Mindset Prioritize customer needs by delivering reliable, timely, and high-quality technical support that strengthens relationships and trust
Advanced Problem-Solving Capabilities Navigate complex and sometimes contradictory information to diagnose issues accurately and formulate effective repair plans
Continuous Learning Attitude Embrace nimble learning by experimenting with new tools and approaches, and using both successes and failures to improve your technical acumen
Resourcefulness in Action Efficiently deploy tools, people, and information to resolve service events while minimizing cost and maximizing impact
Technical Proficiency with Tools and Systems Master diagnostic applications and electronic service tools to troubleshoot, validate repairs, and document outcomes in business systems
Strategic Service Network Insight Apply knowledge of service capability, capacity, and coverage to ensure consistent service delivery and identify opportunities for network improvement
Qualification
Required
College, university, or equivalent degree in a relevant discipline or relevant experience equivalent required
This position may require licensing for compliance with export controls or sanctions regulations
Intermediate level of relevant work experience required
Prior experience in a technical role is preferred
Minimum 5 years on-site work experience in the power generation industry
5+ years of experience in Power Gen and paralleling is a MUST
Paralleling Switchgear Systems troubleshooting experience
Communication – organize and lead calls/meetings, effectively communicate verbally and via various technology based means
Preferred
Electronics, data network, and/or PLC experience
Benefits
Relocation Package
Company
Cummins Inc.
At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams.
10001+ employees
H1B Sponsorship
Cummins Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (856)
2024 (804)
2023 (709)
2022 (923)
2021 (812)
2020 (707)
Funding
Current Stage
Late StageLeadership Team
M
Matt Rogers
Executive Director - International Tax
Recent News
Research and Markets
2025-04-11
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