One Medical · 4 days ago
Health Navigator
Hyannis, MA
Full-time
Onsite
Entry Level
$24.25/hr - $24.25/hr
1+ years expOne Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. The Health Navigator plays a crucial role in supporting a panel of senior patients by establishing trusting relationships and facilitating their healthcare needs, while collaborating with an integrated primary care team.
Health CareInformation TechnologyMedicalWellness
Responsibilities
Capture relevant information about the patient’s health and healthcare experience while rooming patients, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments
Assist with the coordination of post-visit care by scheduling appointments with specialists, coordinating referrals, and sharing information to the patient’s internal and external care team
Collaborate with providers to monitor the health of a panel of patients and determine if they are up to date on preventive measures
Participate in the daily operations of a primary care practice, such as answering incoming phone calls, responding to emails, assisting with front desk inquiries, and ensuring the general upkeep of the clinical space
Assist in providing patient education on chronic disease management and coach patients using an action-planning model based on motivational interviewing techniques
Provide anticipatory preventive guidance to families with children by establishing healing relationships with members and families
Qualification
Required
At least 1 year of experience in a high touch customer service or patient facing role in a healthcare setting required
Strong written and verbal communication skills
Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges
Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
Benefits
Paid sabbatical for every five years of service
Free One Medical memberships for yourself, your friends and family
Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Pre-Tax commuter benefits
PTO cash outs - Option to cash out up to 40 accrued hours per year
401K match
Credit towards emergency childcare
Company paid maternity and paternity leave
Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
UpToDate Subscription - An evidence-based clinical research tool
Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
Discounted rate to attend One Medical’s Annual REAL primary care conference
Company
One Medical
One Medical challenges the notion that delivering high-quality, accessible health care is unachievable and prohibitively expensive.
1001-5000 employees
H1B Sponsorship
One Medical has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$532.07MKey Investors
The Carlyle GroupJ.P. Morgan Asset ManagementRedmile Group
2022-07-21Acquired
2020-01-30IPO
2018-08-22Secondary Market· $130M
Leadership Team
Jeni Waters
Vice President, Physician Development
Robert Duhaney
Office Medical Director
Recent News
2025-10-17
2025-10-17
Company data provided by crunchbase