UnitedHealthcare · 3 days ago
Clinical Administrative Coordinator
LaPlace, LA
Full-time
Onsite
New Grad, Entry Level
$17.74/hr - $31.63/hr
0+ years expUnitedHealthcare is dedicated to simplifying the health care experience and improving community health. The Clinical Administrative Coordinator will manage incoming calls, greet members, and coordinate educational sessions while ensuring quality service and adherence to health documentation standards.
FitnessHealth CareWellness
Responsibilities
Improve health care quality and increase likelihood of desired health outcomes
Welcome and greet members and guests in a professional service manner
Provide education and clarification on the H.I.P.A.A. and Consent to Treat documents
Obtain signature on consents and attestations from Member and / or authorized representative and appropriately file and / or scan documents in the Member's Medical Record
Receiving and placing outbound calls via a Cisco Agent Queue and scheduling across all covered markets and Telehealth
Follow arrival for the scheduled appointment, transcribe notes into the electronic database regarding the Member's appointment, update demographics (i.e. telephone number, address, name PCP, etc.)
Validate that insurance subscriber and assignment of benefits is appropriately entered in the patient information section of the electronic health record
Ensure that all schedules are closed at the end of the day with no pending appointments
Support health information technology (HIT) in health care quality improvement
Participate in ongoing training to ensure the records are accurate and secure
Follow corporate instruction based on Federal and State guidance related to health information documentation and security
Meet or exceed quality metrics for member interaction and production metrics for outbound telephone call volumes
Reviews and updates Member demographics (i.e., address, telephone numbers, etc. in the electronic medical record(s)
Qualification
Required
High School Diploma / GED or equivalent years of work experience
Must be 18 years of age OR older
6+ months of experience with high volume of outbound calls while maintaining a positive and professional demeanor
Experience with Microsoft Word (ability to open, create, edit, save, and send documents)
Experience with Microsoft Excel (ability to open, create, edit, save, and send spreadsheets)
Experience with Microsoft Outlook (ability to open, create, edit emails)
Ability to travel up to 10% of the time (Domestic)
Ability to work at 501 Rue De Sante, Suite 5, Laplace, LA, 70068
Ability to work is full time (40 hours/week) Monday - Friday. Employees are required to work an 8-hour shift schedules during our normal business hours of 7:45 AM - 4:45 PM CST from Monday - Thursday and 8:00 AM - 2:30 PM CST on Fridays. It may be necessary, given the business need, to work occasional overtime or weekends
Preferred
2+ years of experience in a medical office or healthcare setting
Experience in a call center environment
Experience working in a metric-based environment
Bilingual fluency in English and Spanish
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
UnitedHealthcare
UnitedHealthcare helps people live healthier lives by simplifying the health care experience.
10001+ employees
H1B Sponsorship
UnitedHealthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (26)
2023 (45)
2022 (61)
2021 (60)
2020 (68)
Funding
Current Stage
Late StageLeadership Team
R
Rebecca Madsen
Chief Consumer Officer
Recent News
Springfield Business Journal
2026-01-05
2025-12-24
Fierce Healthcare
2025-12-24
Company data provided by crunchbase