TEKsystems · 4 days ago
IT Field Support Technician
Milwaukee, WI
Contract
Onsite
New Grad, Entry Level
$20/hr - $22/hrTEKsystems is a leading provider of business and technology services, and they are seeking an IT Field Support Technician to provide on-site support across the Milwaukee area. The role involves delivering customer-focused technical support, performing computer rebuilds, and assisting with data backup and restoration in a clinical environment.
Information Technology
Responsibilities
Deliver high-quality, customer-focused technical support to internal employees
Perform computer rebuilds following established procedures and documentation steps
Assist with data backup and restoration within the Windows OS environment
Provide field support for desktop hardware, software, peripherals, and mobile devices
Work with large datasets and complete tasks using Microsoft Excel
Update, track, and resolve tickets within the ServiceNow platform
Install, troubleshoot, and support CCTV and related equipment when required
Ensure professional conduct, hygiene, and etiquette in sensitive hospital environments
Adapt to new technologies and evolving IT processes
Complete assigned tasks independently while maintaining punctuality and reliability
Qualification
Required
Strong attention to detail and ability to follow documented processes
Excellent customer service and communication abilities
Ability to work independently under pressure and meet deadlines
Familiarity with ServiceNow or similar ITSM platforms
Proficiency with Microsoft Excel, including handling large data sets
Experience with desktop troubleshooting, installation, and break/fix support
Reliable personal vehicle and a valid driver's license
Ability to lift up to 50 lbs. as needed
Working mobile phone for onsite communication
Comfortable working within hospital settings while following professional standards
Open to learning new technologies and improving existing IT workflows
Preferred
Basic understanding of CCTV installation and support
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase