County of Riverside ยท 1 day ago
Admissions & Collections Clerk - Temporary (Riverside and Corona)
The County of Riverside's University Health System seeks candidates for Temporary Admissions & Collection Clerk positions in Corona and Riverside. The role involves performing specialized clerical work related to patient admissions, financial evaluations, and payment arrangements for medical services.
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Responsibilities
Review patient personal data to evaluate the patient's eligibility for medical assistance programs using formal medical program guidelines
Review patient insurance forms and cards to ensure completeness and accuracy as required by assistance programs and private insurance carriers for billing and payment
Evaluate possible assistance eligibility and refer patients to Medi-Cal and MISP as appropriate
Contact patient's medical insurance carrier to obtain authorization for treatment and verify eligibility and coverage
Assist patients with scheduling hospital or clinic appointments in person or over the phone
Pre-register scheduled services during scheduling process or any time prior to receiving services as directed by supervisor or manager
Receive and record payments for medical treatment from patients
Record payment information on patient payment receipt and log this information on the appropriate forms
Complete patient medical information or MISP Share of Cost Forms; attach cash payment receipt to ensure reimbursement from medical assistance program
Refer patients with problem accounts to Patient Accounts for review of account status
Receive required information from patients and complete medical forms to ensure accuracy of patient data
Collect and prepare receipt for monies
Register patients for medical services such as emergency treatment and non-emergency walk-in treatment
Serve as a resource person for patient registration in the Riverside University Health System (RUHS) clinics
Assist in conducting outpatient registration audits and participate in RUHS quality assurance initiatives
Reconcile daily charge sheets of patient visits to ensure that charges for healthcare services rendered are captured in a timely manner
Qualification
Required
Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting
Completion of 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or a closely related field to the assignment may substitute for one year of the non-specialized experience
Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education or a closely related field to the assignment may substitute for one year of the non-specialized experience
Six months of clerical experience in a medical setting may substitute for one year of the non-specialized experience
Knowledge of modern office procedures, including the preparation of reports and correspondence and filing; the operation of standard office equipment and medical terminology
Ability to perform complete registration cycle, including collection of monies; effectively interview to obtain personal, family and financial information; gather, record and evaluate data in the admission of hospital patients and the handling of patient accounts; maintain accurate records; apply the rules and regulations pertaining to the admission of patients, private and public medical insurance, billing procedures, credit authorizations, and payment agreements; work with very ill, injured and emotionally distressed people
Possession of a valid California Driver's License may be required
Skill to type at a corrected rate of 40 words per minute
Preferred
Medical front office experience
Greeting and checking in patients
Obtaining medical insurance information
Verifying eligibility
Collecting co-pays and scheduling appointments
Recent professional knowledge of EPIC, Microsoft programs, and insurances
Candidates with admissions and collections experience are highly desired
Company
County of Riverside
County of Riverside is a government entity that provides regional administration, public services, and community support programs.