Plumb Bill Pay · 2 weeks ago
Bill Pay Manager
Plumb is a company that provides high-touch bill payment and family office accounting services for Ultra High Net Worth individuals. They are seeking a Bill Pay Manager to own the day-to-day execution of the Bill Pay department, ensuring smooth workflows and managing a team of specialists.
AccountingFinancial ServicesService IndustrySmall and Medium Businesses
Responsibilities
Own and execute daily bill pay workflows end to end
Manage a team of 4–8 specialists
Ensure payments, approvals, and reconciliations are completed accurately and on time
Independently resolve workflow issues before they escalate
Uphold internal controls, compliance steps, and documentation standards
Lead day-to-day Bill Pay Operations
Oversee invoice entry, approvals, payment processing, vendor setup, and quality checks
Own deadlines and ensure all workflows are completed accurately without escalation
Identify, decide on, and resolve workflow gaps independently
Escalate to leadership only when client relationship or leadership-level decisions are required
Qualification
Required
Own and execute daily bill pay workflows end to end
Manage a team of 4–8 specialists
Ensure payments, approvals, and reconciliations are completed accurately and on time
Independently resolve workflow issues before they escalate
Uphold internal controls, compliance steps, and documentation standards
Enjoys managing workflows and people, not month-end closes or financial reporting
Has strong experience in bill pay, accounts payable, or operational accounting
Thrives in a high-volume, detail-heavy environment
Values consistency, structure, and accountability
Can confidently own operations, make independent judgment calls, and resolve issues without default escalation
Company
Plumb Bill Pay
Founded in 1996, Plumb Bill Pay started as an outsourced accounting firm with a primary focus on providing fractional Controller-level services to small and medium-sized companies.