TEKsystems · 1 day ago
Non Licensed Agent
Denver, CO
Contract
Onsite
Entry Level
$21/hr - $21/hr
1+ years expTEKsystems is a leading global financial services organization, and they are hiring Non-Licensed Agents to join their Investor Support team. This customer-focused role involves assisting investors with account questions, online access issues, and transaction requests, while delivering a high-quality customer experience.
Information Technology
Responsibilities
Answer inbound calls from investors regarding account questions, online access, and general inquiries
Process account transactions such as purchases, redemptions, and exchanges
Guide customers through online navigation and troubleshoot login or web-related issues
Use internal systems and resources to research and resolve customer needs
Maintain accurate documentation and follow compliance procedures
Deliver a high-quality customer experience with empathy, patience, and professionalism
Qualification
Required
1+ year of customer service experience (call center, retail, hospitality, banking, etc.)
Strong communication skills and a professional phone presence
Ability to problem-solve using available tools and resources
Detail-oriented with strong accuracy in a fast-paced environment
Career-minded with interest in long-term growth
Reliable, punctual, and comfortable with structured schedules
Ability to work on-site Monday–Friday during early-morning start times
(Shifts: 6:45 AM, 7:00 AM, or 7:15 AM)
Preferred
Bachelor's degree or equivalent work experience
Experience in inbound call centers
Exposure to financial services, investments, or mutual funds
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase