Virginia Farm Bureau Federation · 3 days ago
Systems & Business Analyst I
Goochland, VA
Full-time
Hybrid
Entry Level
3+ years expVirginia Farm Bureau Federation is seeking a Systems & Business Analyst I to serve as a liaison between business units for the implementation of changes and enhancements to the insurance processing system. The role involves gathering requirements, developing design specifications, and supporting project teams during development and testing.
Paper & Forest Products
Responsibilities
Review, recommend, and assist with implementation of improvements to the insurance systems ensuring satisfactory system performance
Gather and document requirements based on requests from business units to create system changes
Develop design specifications, including manual processes and business information requirements
Assist in development and execution of Quality Assurance testing as needed
SME on insurance business activities, procedures, guidelines and operating processes
Serve as Point of Contact for Policy Services, Underwriting, and Product & Rating
Train Service Center Operators and Underwriting on System Functionality Changes and Enhancements
Monitor, update and document, Western Union Policy Services (WUPS), scripts, one off reports and work around processes
Answer processing and procedural questions from various business units
Troubleshoot production issues in policy processing systems
Maintain excellent working relationships with various business units
Work with each business partner to fully understand, create, communicate and prioritize Defects and Change Requests
Support project teams during development and testing by clarifying requirements
Support existing applications
All other duties as assigned by the Business Analyst Supervisor
Qualification
Required
High school diploma or equivalent work experience
Minimum 3 years of experience in the insurance industry
Insurance coursework – including obtaining General Insurance designation
Good knowledge of the manual rules and rating procedures for each line of business
Must possess a good understanding of insurance processing systems and workflow
Working knowledge of Microsoft Office tools (Excel preferred)
Strong interpersonal skills
Excellent oral and written communication skills
Multiline Business Knowledge
Good Knowledge of information systems and requirements
Good Analytical and problem-solving skills
Detail Oriented
Good Requirements Gathering skills
Strong Customer Focus
Strong Time Management skills
Ability to work well on a team with all levels of the organization
Preferred
P&C license
AAM, AINS, AIS or similar Insurance Designations
Working knowledge of Virginia Farm Bureau & Countryway Applications
Degree in Business or IT
BA Certification
Benefits
Ongoing job development and support in all roles
Paid training and continuing education reimbursement
Medical and dental insurance available on your first day
Generous employee 401K contribution
Excellent Paid Time off (PTO) plan
And more!
Company
Virginia Farm Bureau Federation
Virginia Farm Bureau's mission is to protect and enhance the future of Virginia agriculture and our rural communities.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase