Optum ยท 1 day ago
Senior Cerner Patient Accounting Analyst
Bangor, ME
Full-time
Hybrid
Senior Level
$71K/yr - $127K/yr
6+ years expOptum is partnering with NorthernLight Health to enhance the healthcare experience for patients and providers throughout Maine. The Senior Cerner Patient Accounting Analyst will serve as a liaison between end-users and project team members, providing customer service and support for Patient Accounting applications, while also optimizing revenue cycle projects.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Provide Patient Accounting Application support including design, build, and testing for Patient Accounting applications
Identify system optimization and enhancement opportunities and collaborate with users, vendors, and other IT analysts to design and implement effective solutions
Work closely with Patient Accounting users to design, configure, build, and maintain work queues, claims edits, reporting, and other items specific to Patient Accounting workflows
Collaborate with end users to design and build the system in a timely and professional manner and make corrective configuration as necessary
Contribute to new implementation, software upgrade initiatives, and enhancements to workflows including the design, build, and test phases
Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs
Provide support for application incidents reported through the help desk; including 24/7 on call coverage as required. Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate
Obtain and maintain in-depth knowledge of Patient Accounting software functionality; acquire and utilize knowledge of operational workflows to be implemented
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Patient Accounting solutions
Develop solid relationships with end user communities, customers, and business partners
Facilitate communication with stakeholders from initial requirements to final implementation, as well as establishing an excellent on-going rapport
Collaborate and engage with IT leadership and committees supporting the overall strategy for IT
Serves as role model and coach in quality customer service
Understand the NLH culture and organizational model, actively build relationships to establish oneself as an approachable, credible partner
Defines and oversees system testing when required, ensuring sufficient documentation of completed system testing, testing results, and updates needed to test plans
Develops measurement of IS adoption and usability within the clinical and staff
Qualification
Required
6+ years working directly in Cerner Patient Accounting (CPA)
4+ years designing and maintaining CPA while supporting full cycle implementations or upgrades, including owning solution configuration and validation required for project work
4+ years of healthcare domain knowledge that spans the entire patient life cycle from the front to back of the revenue cycle: Scheduling, Registration, Financial counseling, Charge capture, Coding and Patient Accounting, Claims Management, Vendor Management, Contract Management, Denials Management and Collections, right through to general ledger posting within a healthcare organization
2+ years of demonstrated experience collaborating with other IT functions to oversee the design, development, implementation, and ongoing support and improvement of applications
Preferred
Demonstrated experience leading small to large-scale optimization projects
Proficiency with MS Excel, Visio and PowerPoint
Demonstrated ability to build partnerships and influence others, including working across diverse groups to drive commonality and reusability in solutioning
Proven relationship management skills in complex situations
Proven consultative and collaborative style with demonstrated ability to team with cross-functional teams
Demonstrated self-motivation, individual leadership, and team collaboration skills
Proven history of fostering a culture of diversity and inclusion and driving innovation
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
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