True North Classical Academy · 4 months ago
IT Support Administrator
Miami, FL
Full-time
Onsite
Senior Level
5+ years expTrue North Classical Academy is a growing network of high-performing classical liberal arts charter schools, and they are seeking an IT Support Administrator to ensure their campuses are supported with excellence in all areas of technology. This role involves leading day-to-day IT support operations, maintaining network health, and providing responsive service to faculty and staff across multiple campuses.
Education Management
Responsibilities
Manage and respond to daily helpdesk tickets, providing Tier 1/2/3 support for staff across multiple campuses
Administer and support Google Workspace for Education (user accounts, groups, email, Drive, Classroom)
Configure and manage Chromebooks and Windows devices using Google Admin Console and endpoint management tools
Administer school systems such as paging, cameras, and gate access
Support operations in technology aspects of the state testing process
Administer network services (DNS, DHCP, TCP/IP, VPN, wireless infrastructure) to ensure reliable connectivity
Implement and monitor security policies, ensuring compliance with FERPA and other school technology standards
Support and troubleshoot Google Meet, Zoom, and classroom AV technologies
Maintain IT documentation, SOPs, and provide end-user training as needed
Collaborate with leadership on IT projects, including system rollouts, device refreshes, and cloud integrations
Qualification
Required
5-8 years of IT support with at least 3 years in a helpdesk/network administrator role
Google Workspace Admin Console (user provisioning, groups, security settings)
Chromebook and MacBook management
Networking (DNS, DHCP, VPN, firewalls, wireless APs)
Device management (MDM solutions such as Mosyle, Jamf, or equivalent)
Knowledge of Windows 10/11 and Mac OS environments
Basic scripting or automation (Bash, PowerShell, or Python preferred)
Excellent troubleshooting and documentation skills
Strong communication and customer service mindset
Associate or Bachelor's degree in Computer Science, IT, or related field (or equivalent experience)
Preferred
Google Workspace Administrator Certification strongly preferred
Additional certifications (CompTIA A+, Network+, or equivalent) a plus
Benefits
Health, dental, and vision insurance
401K retirement plan
Company
True North Classical Academy
True North Classical Academy is a classical liberal arts K-12 school that is transforming education through a focus on moral and intellectual excellence.
11-50 employees
H1B Sponsorship
True North Classical Academy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Early StageLeadership Team
Michael Bileca
Chief Executive Officer
Company data provided by crunchbase