Twilio · 1 day ago
Senior Strategic Account Executive - PubSec, Twilio.org
United States
Full-time
Remote
Senior Level
$156K/yr - $194K/yr
5+ years expTwilio is a company focused on shaping the future of communications and is seeking a Senior Strategic Account Executive for Twilio.org. This role involves developing relationships with influential nonprofits and social enterprises, refining customer acquisition strategies, and driving revenue within the public sector.
Enterprise SoftwareMessagingMobile AppsSMSSoftware
Responsibilities
Be responsible for new customer acquisition, while being assigned a quota for net new bookings
Use a systematic approach to establish deep relationships with strategic prospective customers including understanding their mission, strategy, key decision-makers, organizational structure, and technology solutions
Leverage your expertise and relationships in the public sector including US State & Local Government and Higher Education, to build strategic programs that drive social impact and territory expansion as well as account development to deliver scale and amplification of social impact within the public sector vertical
Drive revenue and market share in defined territory and within the government, nonprofit, and social enterprise industry
Collaborate with Twilio partners to drive territory expansion in the public sector
Develop, maintain and expand the pipeline of new customer opportunities designed to drive relevance, reach and revenue for our platform
Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively managing your pipeline of opportunities and weekly sales forecasts
Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans
Generate and maintain an accurate pipeline and forecast utilizing CRM, Salesforce
Qualify, structure, negotiate, close, and manage strategic relationships that will drive platform adoption, revenue, and customer acquisition
Work with broader sales organization, product owners, legal team, sales operations and more to drive post-close engagement plans for success and growth
Expand relationships with existing key customers by uncovering expansion opportunities, developing and driving go-to-market strategies
Qualification
Required
Strong preference for prior experience in sales or consulting with a focus on public sector organizations including extensive industry contacts and relationships
Ability to influence and build relationships with people across all levels and organizations internally and externally, with extensive relationship building/management experience at the C-level
A passion for doing good and using technology to make a difference in the world. The ability to use that passion to support customers working in complex situations supporting people in need globally
Experience selling to enterprise customers with complex business and technology needs
Extensive experience formulating a partnership vision, strategy, and execution plan
Technical ability to understand software and recognize areas of product integration, discuss product roadmaps, and engage with product managers
Technically savvy, experienced with the cloud, APIs, communications and enterprise software
Technical solution selling experience working with real customers, listening to them, and solving problems
Proven experience starting from scratch to develop, negotiate and structure complex deals
Passionate about technology and its ability to have a meaningful impact on the world
Great at execution: results-driven, detail-oriented, organized self-starter
Excellent at teamwork and cross group collaboration
Creative, critical and solution-first thinker with client service mentality
Experience in accurate and detailed business forecasting
Exceptional oral and written communication skills, with an ability to speak effectively to business development leaders, executives, product managers and engineers
Can handle multiple projects and priorities in an extremely fast paced environment
Preferred
5+ years of experience working in technology in a revenue generating role
Familiarity with public sector contracting, pricing & ecosystem processes
Experience with fulfillment & resell partners to decide the best path forward to deal execution
Knowledge of how to utilize partners on customer implementations, support and to open new revenue opportunities
Understands how to leverage and coordinate partners in deal support on RFP and RFI situations
Maintains active relationships with key partner executives to reinforce Twilio's position with customers and in the market. Identify ways to maximize value for all parties
Comfortable solutioning use cases to drive joint messaging with partners to customers and prospects
Working knowledge of the State/Local Government and Higher Ed market and how partners can be leveraged to navigate and accelerate deals
Benefits
Health care insurance
401(k) retirement account
Paid sick time
Paid personal time off
Paid parental leave
Company
Twilio
Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.
5001-10000 employees
H1B Sponsorship
Twilio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (215)
2024 (168)
2023 (209)
2022 (369)
2021 (264)
2020 (157)
Funding
Current Stage
Public CompanyTotal Funding
$614.42MKey Investors
Founders Circle CapitalBessemer Venture PartnersUnion Square Ventures
2021-07-28Post Ipo Equity· $378.22M
2017-03-08Post Ipo Equity
2016-08-01Post Ipo Equity
Leadership Team
Khozema Shipchandler
Chief Executive Officer
Aidan Viggiano
Chief Financial Officer
Recent News
2025-12-29
2025-12-24
2025-12-18
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