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Holiday Inn · 1 day ago

Hotel Sales Manager

Champaign, IL

Full-time

Onsite

Entry, Mid Level

1+ years exp

Holiday Inn is a well-known hotel brand, and they are seeking a Hotel Sales Manager to professionally sell their products and services. The role involves making solicitation calls, preparing proposals for group bookings, and maintaining customer account files to generate future business.

HospitalityHotelTravel Accommodations

Responsibilities

Makes solicitation and service calls in person, through mail/email, and by telephone on assigned accounts to promote and sell hotel and restaurant facility space and services

Makes solicitation calls to potential new accounts and perform outside sales calls the majority of the work week (over 50%)

Responds to inquiries from customers, prospects, other hotels and the corporate office

Prepare proposals and confirmations for group bookings and conducts tours of the property with prospective customers

Informs other departments of upcoming events and works with them to ensure proper planning throughout the property

Maintains and uses the accounts tracing system/database and customer account files to generate future business

Follows company credit and deposit policies when booking business

Prepares sales reports and records sales calls and activities as required

Monitors guest satisfaction through follow-up surveys, thank you cards and calls

Participates in industry and civic organizations to promote business opportunities

Tracks activities of the competition and the market and the hotel's position in the market

Participates in sales department meetings and weekly management meetings

Plans and participates in sales blitzes and outside after hours functions including chamber outings

Participates in the development and implementation of marketing plans and action plans, gives input to the development of special promotions or packages, and develops ideas to build occupancy

Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager and Director of Sales

Qualification

Sales experienceCustomer relationship managementProposal preparationMarket analysisNetworking skillsTeam leadershipCommunication skillsTime management

Required

Associate's degree (AA) or equivalent from a two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience

Must have valid drivers license and proof of insurability