Assistant Sales Manager - WA jobs in United States
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Ashley Furniture Industries · 2 days ago

Assistant Sales Manager - WA

Ashley Furniture Industries is the largest manufacturer of home furnishings in the world, and they are seeking an Assistant Sales Manager to support the General Sales Manager in retail operations. This role focuses on sales performance, team leadership, and enhancing customer experience while preparing candidates for future managerial responsibilities.

FurnitureManufacturing

Responsibilities

Oversee daily showroom operations across all departments under General Sales Manager direction
Monitor and analyze sales metrics including margins, volume, quotas, and closing ratios
Recommend strategic sales goals and performance improvement initiatives
Generate and submit operational reports in a timely and accurate manner
Manage budgeted administrative costs including payroll and operational supplies
Provide exemplary leadership to sales, guest experience, and visual presentation teams
Coach and mentor team members to achieve individual and collective success
Participate in recruiting, hiring, onboarding, and training processes
Foster a positive, professional, and collaborative team environment
Partner with General Sales Manager to resolve escalated customer concerns beyond Guest Experience Manager authority
Ensure exceptional customer service standards across all touchpoints
Support implementation of company customer service initiatives and protocols
Collaborate with Visual Presentation Manager on strategic product placement and merchandising
Ensure showroom presentation aligns with company standards and seasonal directives
Communicate policy changes, updates, and critical information to all team members
Document procedures, tasks, and operational activities comprehensively
Maintain timely and effective communication across all organizational levels
Ensure compliance with company policies, procedures, and operational standards
Support special projects and initiatives as assigned
Perform other duties essential to business operations

Qualification

Retail management experienceSales performance analysisMicrosoft Office SuiteCoachingCustomer service excellenceMentoringTeam buildingAnalytical skillsVerbal communicationWritten communication

Required

High School diploma preferred
Bachelor's degree in business administration, Retail Management, Marketing, or related field preferred
Demonstrated success in retail sales environment preferred
Minimum 1 year of retail management or supervisory experience preferred
Proven track record of meeting or exceeding performance expectations in current role
Comprehensive understanding of company Mission Statement, Core Values, Customer Belief System, Differentiators, and operational Disciplines
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong analytical skills with ability to interpret sales data and metrics
Exceptional verbal and written communication abilities
Advanced team building and interpersonal skills
Effective coaching and mentoring capabilities
Current performance must meet or exceed company expectations
Successful completion of company orientation and training program
Occasional travel may be required for training, meetings, or temporary assignments

Benefits

Health
Dental
Vision
Life/Disability
Flexible Spending Accounts
401(k)
Paid Holidays
80 hours paid vacation
Accrue Washington Paid Sick Leave 1 hour for every 40 hours worked up to 52 hours

Company

Ashley Furniture Industries

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Ashley Furniture Industries is the furniture manufacturer, delivering home furnishing values, stylish furnishings, and home decor.

Funding

Current Stage
Late Stage

Leadership Team

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Richard Teachout
Chief Technology Officer
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Company data provided by crunchbase