Fellow · 3 days ago
VP of Manufacturing & Quality
San Francisco, CA
Full-time
Onsite
Director/Executive
$200K/yr - $240K/yr
12+ years expFellow is a company dedicated to brewing exceptional coffee at home, emphasizing innovation and community. They are seeking a VP of Manufacturing & Quality to lead quality and sustaining functions, develop quality strategies, and manage teams in the US and China to ensure product excellence and customer satisfaction.
CoffeeConsumer GoodsLifestyle
Responsibilities
Develop and execute a cohesive quality vision and strategy that aligns with Fellow's business objectives
Build and lead a high-performing team, fostering a culture of collaboration, continuous improvement, and data-driven decision-making
Champion quality excellence across the organization, focusing on efficiency, scalability, product reliability, and customer satisfaction
Define quality metrics and drive the data analytics team to establish and maintain effective dashboards for monitoring performance
Implement and maintain a robust quality management system (QMS) to ensure all products meet Fellow's premium standards
Set up long-term reporting metrics from suppliers and oversee quality control processes throughout the supply chain
Prioritize fixes for organizational resolution and direct sustaining engineers to solve ongoing problems
Guide failure analysis of field issues and handle firefighting for urgent sustaining challenges
Focus on continuous improvement of our product lines to address constant sustaining issues
Push manufacturers and suppliers to improve their testing, quality coverage, and manufacturing processes
Hold suppliers accountable to key quality metrics, driving proper reporting and feedback
Own our end of line testing to ensure proper coverage of devices to uphold our strongest quality standards
Work closely with the engineering team to identify potential failure points and instill a robust test process to mitigate issues
Support compliance efforts, initially through the development and maintenance of regulatory dashboards, ensuring adherence to relevant standards
Qualification
Required
Bachelor's degree or higher in Engineering, Quality Management, Supply Chain, or equivalent professional experience
12+ years of experience in quality engineering and sustaining roles, ideally with consumer electronics, kitchen appliances, or similar products
Thorough understanding of quality metrics, QMS implementation, and the full product lifecycle, from development to post-launch support
Proven track record of improving product quality and resolving sustaining issues in high-volume manufacturing
Strong leadership skills, with experience managing multidisciplinary teams (quality assurance, sustaining engineering, and supplier quality)
Experience working with Asia-based contract manufacturers and global suppliers for quality improvements
Highly analytical with strong data analysis skills and the ability to extract insights from complex data sets, including dashboard development
Problem-solver who thrives on challenges and firefighting in fast-paced environments
Preferred
Master's Degree or MBA preferred
Benefits
Competitive compensation including employee equity plan.
Generous paid time off plan.
401k with company contribution after 6 months of employment.
Medical/dental/vision insurance.
Better Yourself Wellness credit & Better Your Community donation matching.
Monthly Fitness Stipend.
Summer Fridays.
Paid Parental Leave.
Generous discount on Fellow products.
Company
Fellow
Fellow specializes in product design and brings ideas from sketchbook to a kitchen table.
51-200 employees
H1B Sponsorship
Fellow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$40.31MKey Investors
NextWorld Evergreen
2022-06-15Series B· $30M
2021-08-01Series A· $10M
2015-04-24Seed· $0.31M
Leadership Team
Jake Miller
Founder
Recent News
2025-10-27
Globe and Mail
2025-10-21
Company data provided by crunchbase