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Ace Hardware Corporation · 1 day ago

Full Time Shift Supervisor (Taylor, MI)

Taylor, MI

Full-time

Onsite

Mid Level

$16/hr - $17/hr

Ace Retail Group is a division of Ace Hardware Corporation, one of the largest hardware retailers in the United States. The Floor Supervisor will assist with managing overall store operations, ensuring a positive customer experience, and leading staff in the absence of the General Manager and Assistant Managers.

HardwareRetailService Industry

H1B Sponsor Likely

Responsibilities

Project a positive representation of Westlake Ace Hardware

Proactively assist customers in solving problems

Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store

Project a friendly, outgoing demeanor; work well with customers as well as associates

Ensure all calls and pages are answered promptly, courteously and effectively

Handle customer complaints. Work to resolve problems with the customer and have Westlake’s best interest taken into consideration

Possess excellent product knowledge and knowledge of store layout and location of products

Ensure a positive, professional and safe work environment for all associates

Supervise the “general operations” of the entire store

Responsible for opening and closing the store

Assist with the implementation of Store Support Center programs

Help ensure successful Loss Prevention, Safety and Internal Audits

Work with General Manager, Assistant Manager-Operations and Assistant Manager-Merchandising on all aspects of running the store

Communicate any operational or managerial issues to the General Manager in a timely manner

Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas

Help ensure that weekly price changes and label updates are completed timely and accurately

Assist with all cashiering functions including training, maintenance, audits, and reports

Perform all other duties as assigned

Help ensure forklift operations and receiving is completed in a safe and efficient way

Assist to ensure receiving; checking in and stocking of merchandise for the store is being done completely

Assist with maintenance of back stock levels

Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately

Assist with merchandise resets throughout the store

Assist to ensure all signage is current in the store

Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising

Manage all aspects of store operations in the absence of the General Manager, Assistant Manager-Operations or Assistant Manager-Merchandising

Lead by example; be approachable by all associates and customers

Assist in training of all associates

Participate in store meetings

Communicate any merchandising, cost control or sales idea to the General Manager for follow up

Work with the General Manager, Assistant Manager-Operations, and Assistant Manager-Merchandising to prepare for advancement

Qualification

Retail management experienceCustomer service skillsProduct knowledgeForklift operationsSafety awarenessTeam leadershipCommunication skillsProblem-solving skills

Required

High School or GED equivalent

Previous retail management experience preferred

Hardware experience preferred

Standing, walking, lifting (up to 25lbs) and climbing

Company

Ace Hardware Corporation

Glassdoor3.7

Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 70 countries.

Founded in 1924

Oak Brook, Illinois, USA

10001+ employees

http://www.acehardware.com/

H1B Sponsorship

Ace Hardware Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (2)

2023 (5)

2020 (1)