Second Harvest of Silicon Valley · 8 hours ago
SENIOR BUSINESS SYSTEMS ANALYST
San Jose, CA
Full-time
Hybrid
Mid, Senior Level
$96K/yr - $113K/yr
3+ years expSecond Harvest of Silicon Valley is one of the largest food banks in the nation, dedicated to ending local hunger. The Senior Business Systems Analyst will bridge IT and business teams, analyzing needs and translating them into technical solutions to enhance business systems and improve productivity.
CharityCommunitiesFood and BeverageFood Processing
Responsibilities
Work closely with business team liaisons, IT resources, and stakeholders across departments to understand business needs, processes, and objectives
Conduct interviews, workshops, and document analysis to gather detailed requirements for new systems or system enhancements
Work with developers to design solutions, validate feasibility, and ensure scalability
Analyze existing systems and workflows to identify gaps, inefficiencies, or areas for improvement
Develop and document functional specifications, system design requirements, and workflow diagrams
Work with IT teams to ensure that system designs meet business requirements and technical standards
Support project planning by developing timelines, defining project scope, and estimating resources
Collaborate with business teams, developers, and other team members during the implementation phase
Conduct system testing, including functional, regression, and user acceptance testing (UAT), to ensure system changes meet quality standards
Act as a liaison between IT teams and business units, ensuring clear communication and understanding of system requirements and constraints
Provide training and support to end-users, helping them understand system functionalities and maximize the system’s value
Collaborate with data teams to ensure accurate data integration, reporting, and business intelligence
Develop and maintain reports and dashboards that support business decision-making
Qualification
Required
3-5 years' experience as a Business Systems Analyst, IT Business Analyst, Product Manager, Manager of Business Applications or practical experience in the analysis, design, and implementation of technical projects, including experience with writing and managing user stories and functional design and designing and delivering an enhancement roadmap
2-4 years' practical experience successfully leading/managing the execution of technology projects required
Ability to elicit and understand complex business needs and translate them into technical solutions
Excellent communication, facilitation, and collaboration skills with stakeholders at all levels
Skilled in planning, organizing, and managing resources to bring about successful project completion meeting critical deadlines
Open to learning and adapting to new systems, technologies, and business
Collaborate with business team liaisons and executive sponsors to lead business users through systems or process changes
Proven ability to lead all phases of the software development lifecycle: requirements gathering, analysis, testing, and technical support
Strong work ethic with a focus on accountability, results, and continuous improvement
Passion for creating a great user experience and working independently and collaboratively with a diverse group of people
Preferred
Subject matter expertise in one or more additional business process areas preferred – Supply Chain, Inventory, CRM, Sales, Sales Ops, Non-Profit Development, Accounts Receivable, Financial Reporting, Accounts Payable, etc
Experience managing complex technology projects spanning multiple functional areas, systems or stakeholder groups preferred
ERP and CRM experience are strongly preferred
Experience with Microsoft Dynamics 365 and Salesforce is strongly preferred
Certifications are a plus
Benefits
Outstanding and generous health benefits program
4-5 weeks of Flexible Time Off (vacation and sick)
Eleven paid holidays
Retirement plan
Company
Second Harvest of Silicon Valley
Leading our community to ensure that anyone that needs a healthy meal can get one.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
The Walt Disney Company
2022-07-14Grant
Leadership Team
Leslie Bacho
Chief Executive Officer
Noland Granberry
Chief Financial Officer
Recent News
Seattle TechFlash
2025-09-12
2025-07-01
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