OSCAR Pro · 2 weeks ago
Product Owner
United States
Full-time
Remote
Mid, Senior Level
$105K/yr - $120K/yrOSCAR Pro is a leading Electronic Medical Records (EMR) platform in Canada, part of the WELL Health Technologies family. They are seeking a versatile and analytical Product Owner to shape the development of their EMR platform and drive insight-driven improvements across the product lifecycle.
Information TechnologySoftware
Responsibilities
You will conduct interviews and usability testing to ensure that features solve real problems
You will facilitate customer engagements, test prototypes, and integrate user input into the development process
You will use product analytics tools to track user behaviour, uncover friction points, and identify opportunities
You will create dashboards that measure both product outcomes and team performance, providing clear visibility into whether initiatives are meeting their goals
You will launch and manage OSCAR Pro’s customer feedback portal, including wishlists and suggestions
You will triage user input, respond to customers, and transform feedback into actionable recommendations
You will support the broader Product team by facilitating conversations with users and ensuring that feedback is integrated into the prioritization process
You will maintain an ongoing view of competitors, industry trends, and market conditions
You will provide insights that inform product roadmaps and feature development, ensuring OSCAR Pro remains aligned with customer needs and market opportunities
You will contribute to documentation, knowledge base content, and in-app guides, ensuring that stakeholders and users have clear access to resources
As needed, you will directly work with development teams to define, plan, and deliver features
You will gather and refine requirements, create and manage backlogs, write detailed user stories, and unblock the team by answering questions and clarifying scope
You will lead Agile ceremonies, including sprint planning, reviews, retrospectives, and grooming sessions
Qualification
Required
Progressive experience as a Product Owner, Product Analyst, or in a similar role, ideally within a SaaS or healthcare environment
Strong Agile experience, with proven ability to guide development teams through sprint cycles and iterative delivery
Familiarity with JIRA for backlog and user story management
Hands-on experience with product analytics platforms such as Pendo or similar tools
Understanding of how to validate data, uncover insights, and translate findings into actionable recommendations
Exceptional attention to detail and ability to synthesize large volumes of user behaviour data, market research, and customer feedback into clear, structured insights
Ability to design dashboards and metrics to evaluate the success of features and overall outcomes
Skilled at engaging with customers, conducting interviews, and integrating their feedback into the product development process
Excellent written and verbal communication skills, with the ability to translate between technical and non-technical audiences
Motivated by opportunities to expand beyond traditional product ownership
Preferred
Experience with EMR systems or healthcare workflows
Experience with SQL or data querying
Benefits
Remote-first work environment
Opportunities for growth within OSCAR Pro or across the broader WELL Health Technologies Group
Supportive culture that balances professional success with personal well-being
Company
OSCAR Pro
OSCAR Pro provider an agreed upon amount for each customer that transitions or migrates to become a customer of WELL over a two-year period.
Founded in 2012
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2019-05-23Acquired
Company data provided by crunchbase