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Farmgirl Flowers · 1 day ago

Floral Product & Partner Training Manager

Gig Harbor, WA

Full-time

Onsite

Mid Level

$82K/yr - $85K/yr

Farmgirl Flowers is a company that values relationships with growers and partners, and they are seeking a Floral Product & Partner Training Manager to ensure their products are built according to their standards. The role involves training floral partners on bouquet builds and quality standards while creating detailed training materials.

E-CommerceFlowersRetail

Responsibilities

Train floral partners (in person and remotely) on Farmgirl bouquet builds, standards, and processes

Travel domestically and internationally to farms and partner facilities (expect real agricultural environments — dusty farms, cold warehouses, early mornings, and long days)

Create clear, detailed step-out guides (in English and Spanish), training decks, and visual materials for floral products, packaging, etc

Communicate daily with partners to troubleshoot, adjust builds, and work through substitutions in real time via WhatsApp, Slack, and telephone. This role at times involves early morning or late evening communication across time zones and requires flexibility, responsiveness, and a calm, positive approach when issues arise

Support new product launches by ensuring partners are trained, confident, and aligned

Conduct quality assurance checks and clearly communicate results both internally and with our partners

Act as a bridge between product, operations, and our growing partners, owning training and quality-related communication with partners

Uphold Farmgirl quality standards at all times (Quality is Queen is one of our company values)

Show up scrappy, solutions-oriented, and company-first — always

Qualification

Floral knowledgeTraining developmentBilingual SpanishBilingual EnglishComputer literacyQuality assuranceProfessional maturityEmotional intelligenceCommunication skillsFlexibilityProblem-solving

Required

Deep, hands-on knowledge of flowers

Professional maturity, sound judgment, and strong discernment

Comfortable representing Farmgirl with partners at all levels in a warm, capable, and professional way

Able to hold standards kindly but firmly, without creating friction

Comfortable working in cold, agricultural environments

Extremely computer-literate — about half your time will be spent creating training materials and documentation; comfort working on Mac systems and tools like Google Workspace, Microsoft Office, WhatsApp, and Slack is required

Exceptional written and verbal communication skills; self-motivated, responsive, and able to work independently without micromanagement

Positive, hard-working, scrappy, flexible, and calm under pressure

Solutions-oriented, thoughtful about when to speak, listen, or escalate

Company-first mindset with strong follow-through and accountability